I’m an experienced Customer Service Representative as Data Entry Teammate and as Quality Analyst. Over the last 3 years, I’ve developed strong skills in handling phone, chat, and email support for both technical and customer service, I am confident that my background in these fields makes me a strong candidate for this position.
In my previous roles, I developed and honed skills in problem-solving, assisting the customer, and maintaining positive thinking skills. This experience has provided me with a solid foundation in using tools like Talkdesk, Zendesk, Salesforce, Medallia, and Canva that help me meet my targets and managely assist the customers. I am eager to contribute to your company's continued success and growth by making sure to be more proactive, keen on details, a hardworking individual with integrity, and an active listener.