EKWUEME PRINCESS NNEOMA
Abia State, NG |
PROFESSIONAL SUMMARY
Highly motivated Virtual Assistant with a strong foundation in customer service, social media
engagement, and digital communication tools. Known for excellent English communication skills
(both written and spoken), strong problem-solving abilities, and adaptability to various
platforms. Passionate about delivering excellent user experiences and driving client satisfaction.
EDUCATION
B.Sc. Human Physiology
Cross River State University, Calabar, Nigeria – 2024
WAEC
Grace Field Secondary School, Port Harcourt, Rivers State – 2018
EXPERIENCE
Administrative Assistant (Remote)
Freelance / Internship Projects
2024 – 2025
- Provided administrative support including email and calendar management, data entry, and
file organization.
- Conducted online research for clients and summarized findings for decision-making.
- Managed appointment scheduling and coordinated virtual meetings using Zoom and Google
Calendar.
- Delivered responsive customer service through email and social media platforms.
Customer Service Intern – ALX Virtual Assistant Program
Remote | 2024
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Trained in handling live chats, email queries, and client support tickets.
Simulated customer service interactions using CRM platforms and communication
templates.
Developed key soft skills such as empathy, clarity, and professionalism in all written and
spoken engagements.
SKILLS
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Fluent English Communication
Sales & Customer Support
Social Media Management
CRM Tools (HubSpot, Zoho, etc.)
Email & Chat Support
Fast Learner & Tech-Savvy
Attention to Detail
Remote Collaboration
Google Workspace Proficiency
CERTIFICATION
Virtual Assistant Certification – ALX Platform ( Aug 2024)
HubSpot Inbound Sales (2025)
Social Media Management Fundamentals – Coursera (2025)
REFERENCE
Available on request.
