Princess Eilaine De Dios

Princess Eilaine de Dios VIRTUAL ASSISTANT / CUSTOMER ASSISTANCE EXPERT SKILLS ABOUT ME Social media skill Copywriting and editing skill Hi! you may call me “Eilaine” or “Princess” whichever is great for your ears or comfortable with 😊 Email Customer Service For over 7 years working thru Upwork, helping a customer has been my forte. Leaving a customer satisfied while adhering to the company’s policy is the best way to provide great customer service. I help the company the best way I can. Ensuring quality service and great customer satisfaction, providing insights and ideas to better the services offered will lead to the company’s success. Good communication and leadership EXPERIENCE Email Customer Representative (2017 - 2022) LAWNSTARTER LLC. Interact with customers via email Coordinate with managers to improve services Organize Knowledge base for a quick search tool of processes Email Customer Representative -) PETCANVA Interact with fur parents for their order inquiries Provide customer assistance Focus on service and quality altogether Princess Eilaine de Dios VIRTUAL ASSISTANT / CUSTOMER ASSISTANCE EXPERT EXPERIENCE Email Customer Representative (2017 - 2018) NADINE WEST EDUCATION (2020 - Present) Interact with fur parents for their order inquiries Provide customer assistance Focus on service and quality altogether Bachelor of Science in Nursing UNIVERSITY OF THE VISAYAS General Virtual Assistant (2016 - 2018) CLIENT CONTACT --fb.com/eilainededios Talisay City, Cebu, Philippines Interact with fur parents for their order inquiries Provide customer assistance Focus on service and quality altogether Manage and create posts for social media audience and interaction Social Media Manager (2013 - 2021) MABUHAY THRESHER DIVE RESORT Interact with fur parents for their order inquiries Provide customer assistance Focus on service and quality altogether Manage and create posts for social media audience and interaction