I worked previously as a customer service Representative in an Eye Clinic.
- Was solely in charge of Medical billing, accurately submitted 20+ Insurance Claims monthly.
- Accurately updated patients EHRs weekly.
- Ensured timely and up-to-date financial stock of eyewears and lenses over 200+ weekly.
- Ensured accurate financial record of sent,received , transferred as well as declined payments i.e via SMS, email or chat.
- Ensured timely response for medical bookings via Emails, SMS, social media or phone call.