Princess Catherine Junio

Princess Catherine Junio Customer Support / Virtual Assistant Education College of Dentistry De Ocampo Memorial College Graduated 2009 Healthcare that focuses on creation and repair of dental appliances used to restore or improve patient’s oral health, functions and aesthetics. We work behind the scences in the dental laboratories using a combination of scientific knowledge, artistic skills and precision to create custom-made dental devices. Experience Email & Voice Support - Teleworkph Assist clients to check the balance of their loan, applications, re- Contact scheduling of repayments, updating their bank details and personal information. We also assist them on making payments. Validate refunds and locate payments. - Technical Support Concentrix - -Antipolo Rizal 1780 Profile Assisting customers to troubleshoot and check the possible issue of the product before we set a schedule for authorized service center technician to assess and repair the product. Technical Support 2022 TTEC Percepta Assisting customers to connect and navigate their car sync system to their mobile devices. We help them to locate a nearest certifide dealership on their area. Email & Chat Support - Teleperformance I am a qualified and Professional Customer support specialist and Virtual Assistant. Dedicated CSR and VA with over 7 years of Professional experience. Skills Assisting customers to check and locate their orders. We help them to check their account details and Billings. We assist the sellers to process withdrawals and link their banks to the App. Email & Chat Support - Techmahindra Assist customers to troubleshoot and schedule a technical visit. We also assist them on their billings and re-connections for broadband postpaids. Trainings Attended & Certificates Management Skills Creativity Virtual Assistant 101 January 2023 Data Analyst August 2022 Team Player Excel Course Critical Thinking Customer Service Fundamental Skills Problem Solving March 2022 Email Marketing January 2020 October 2018 Adaptive Most Productive Year to date Flexible Medical Administrative HIPAA Certified Dear Hiring Manager, I am excited to apply for the Loan Processor position at your company. With more than 2 years of experience in loan processing and a strong background in short term and long term loans, underwriting support, I am confident in my ability to contribute effectively to your team. In my previous role at my Previous Company, My expertise in reviewing loan applications, verifying financial documents, coordinating with underwriters, and ensuring compliance has allowed me to support seamless loan processing while maintaining excellent client service. I take pride in my attention to detail, ability to manage multiple applications efficiently, and commitment to accuracy in financial documentation. Additionally, my experience with Salesforce and MIN IT has helped me stay organized and productive in fast-paced environments. I would welcome the opportunity to discuss how my experience aligns with the needs of your team. Thank you for your time and consideration—I look forward to the possibility of contributing to your company’s success. Kind Regards, Proncess Catherine Junio