Princess Carla Punzalan

PRINCESS CARLA M. PUNZALAN E-COMMERCE SPECIALIST/ MARKETING ASSISTANT PERSONAL BACKGROUND WORK EXPERIENCE I am an all around virtual assistant seeking a full-time position in the field of digital marketing where I can be a part of the continuous development of the company by sharing my knowledge and skills acquired in my field of expertise and specialization. I am looking forward to secure a promising position that offers both challenging and a good opportunity for growth. Customer Support Representative EXPERTISE KISSMobile Australia | 2018 - 2019 - Handles local accounts and assisted clients daily - Deals with and resolved several customer service issues - Talk to clients over the phone to resolve issues Shopify Store Developer/Amazon Store Manager - Pet Supplies Inc. | 2016 - 2018 - Created and setup Shopify store - Managed Amazon store and listed several products Wordpress Developer/Marketing Assistant Shopify Website Setup & Design Print-On-Demand Product Listings Writing Product Descriptions Amazon Management Ebay Product Listings Woocommerce Setup Website Design via Wordpress & Wix Search Engine Optimization Social Media Marketing Google Analytics Reporting On-page Optimization Video Editing via Filmora & Camtasia Studio Email Marketing via Mailchimp, Aweber, GetResponse Creating Landing Pages via ClickFunnels Adobe Photoshop & Illustrator Customer Support Management via Zendesk & Freshdesk - Think Now Marketing | 2014 - 2016 - Created and designed several Wordpress sites for Click-To-Call services - Setup several pre-sell pages and connected them to relevant Wordpress websites - Created video marketing materials All Around Virtual Assistant/ SEO Specialist - Infinity Web Solutions | 2012 - 2017 - Assisted several clients and catered them the services they need - Worked closely with clients in running their marketing campaigns successfully - Created and implement different search engine marketing campaigns for the client's business PREVIOUS EDUCATION Batangas State University - Rosario Campus Associates Degree in Bachelor in Industrial Technology Major in Computer Technology GET IN TOUCH WITH ME Cell: - Email:-Facebook: @infinity.princessmarasigan Linkedin @princess-carla-marasigan Rosario National High School With Honors, graduated in 2009 Rosario West Central School With Honors, graduated in 2005