Princess Camille C. Arevalo

 PRINCESS CAMILLE CHUA AREVALO 100 Anabu IA Imus, Cavite E-mail:-Mobile: -­ CAREER OBJECTIVE: Seeking a challenging career with a progressive organization that provides opportunity to capitalize my skills & abilities. SKILLS: High Level of maturity and sense of responsibility Highly resourceful, objective and reliable Excellent time management skills Excellent leadership skills and ability to motivate Highly organized and efficient Ability to work calmly and effectively under pressure Ability to take direction from multiple managers, supervisor and employees Ability to work in a team environment Ability to use the time clock system properly, and record worked hours for processing WORK EXPERIENCE: Receptionist The Food Club Manila, Pasay City (April 18, 2015 – November 30, 2015) Manage the front desk by receiving incoming calls, greeting and attending to customers. Draw up client bookings for tables and ensure that tables are set before clients’ arrival. Assist customers with answers to queries, and proper solutions to issues within capacity Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner Assistant Restaurant Manager Brera Delicatessen, Taguig City (December 4, 2015 – August 31, 2017) Assisting the Store Manager in organizing, planning and implementing strategies. Monitor and maintain store inventory Create schedules to ensure adequate and efficient staffing at all times Report staff hours to the Payroll department and respond to inquiries Recruit, interview, hire, and train staff as required Advise Store Manager on staffing needs and personnel issues Technical Support Representative Telstra powered by Teletech, Pasay City (October 2, 2017 – Present) Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation. Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. If customer technical problems cannot be handled over the phone, technical support representative schedule a repair crew to fix the problem on-site. Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or seminars when possible. Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel. TRAININGS ATTENDED NC II - TESDA FOOD & BEVERAGE SERVICE WPA Foundation, A. Arnaiz Avenue, Pasay City November 10, 2014 NC II - TESDA COOKERY Philippines Seafarers Training Center September 08, 2014 BASIC TRAINING “SOLAS” Philippines Seafarers Training Center August 20, 2014 NC II - TESDA HOUSEKEEPING WPA Foundation, A. Arnaiz Avenue, Pasay City May 24, 2013 EDUCATIONAL BACKGROUND: Asian Institute of Maritime Studies Bachelor of Science in Hotel and Restaurant Management Major in Cruise Line Management 2011 - 2015 Del Pilar Academy High School Graduate- Anabu IA Elementary School Elementary Graduate- ACHIEVEMENTS: Dean’s Lister (Top5) 39th Commencement Exercise, Asian Institute of Maritime Studies PICC, Passay City April 6, 2015 Contender in UMAMI Culinary Challenge SMX MOA, Pasay City January 2015 Champion in School wide Market Basket Competition Asian Institute of Maritime Studies, Pasay City December 2013 IELTS Passer (International English Language Testing System) Overall band score: 6.5 December 15, 2018 PERSONAL BACKGROUND: BIRTHDAY:September 15, 1995 PLACE OF BIRTH: Imus, Cavite CIVIL STATUS: Single CITIZENSHIP: Filipino RELIGION: Roman Catholic LANGUAGE:English, Filipino REFERENCES: Ms. Mary Knoll Cac General Manager Consumer Insights Inc. - Dorothy Fronteras Sales & Marketing Manager S&L Fine Foods - Kathleen Keith V. Galang Service Executive Fairmont Hotel-Singapore- Melan Carlo Calinisan Service Supervisor Teletech powered by Telstra - Princess Camille C. Arevalo Applicant’s Signature over printed name