Princess C. Ambal

 Princess Capaque Ambal 22 Morning Star Street Payatas B. Quezon City- ­OBJECTIVE: To be an active employee in your company and to express and develop my skills for the mutual development of company and myself. Personal Skills: • Available to work a flexible schedule • Possess excellent verbal and written communication skills • Possess excellent negotiations and sales skills • Diplomatic, positive attitude and ability to perform tasks under pressure • Ability to interact effectively with colleagues and customers • Adept at completing assignments such as data entry work and transcription within provided timelines. • In-depth knowledge of the process and standards of business operation • Excellent organizational and time management skills • With excellent communication and interpersonal skills • First-hand experience in preparing timely and accurate presentations and reports using sophisticated software. • Quick problem solver with ability to meet deadlines within limited time period • Excellent with data entry and word processing tools • Strong leadership with strong supervisory skills • Knowledge in effective hiring, training, coaching and people management practices Computer Skills: • MS Word, Excel and PowerPoint• Internet Research• Google Docs•  PERSONAL INFORMATION: Age:31 years old Birth Date:July 22, 1992 Gender:Female Religion:Roman Catholic Civil Status:Single Mother:Olivia C. Ambal Occupation:Laundrywoman Father:Edgardo B. Ambal Occupation:(Deceased) QUALIFICATIONS: Flexible - I am willing to try new things and I am interested in improving efficiency on assigned tasks. Computer Literate - I am able to manage or operate a computer. Initiative - I have the ability to begin or to follow thorough energetically with a plan or task. EDUCATIONAL BACKGROUND: COLLEGE: Quezon City Polytechnic University 673 Quirino Highway, San Bartolome, Novaliches, Quezon City Course: Bachelor of Science in Information Technology 1st year – 2nd year HIGH SCHOOL: Justice Cecilia Munoz Palma High School Molave Street Payatas B. Quezon City Year Graduated: 2010 ELEMENTARY: Payatas B. Elementary School Molave Street Payatas B. Quezon City Year Graduated: 2006 WORK EXPERIENCE: CA Telemarketing Inc. Niscom IT Building., 41 Commonwealth Avenue Brgy. Holy Spirit, Quezon City 1127 Collections Representative February 2014 – July 2014 CONCENTRIX 2f building f UP Ayala technohub, Diliman Quezon City Customer Service Representative October 2014- July 2015 TELETECH 15F Gateway tower, Cubao Quezon City Customer Service Representative August 2015 – October 2015 VXI GLOBAL HOLDINGS 2-7F Global Trade Center, 1024 Edsa-Munoz, Quezon City, Metro Manila, Philippines Customer Service Representative October 2015 – July 2017 AFNI PHILIPPINES Diliman Commercial Center, 46 Commonwealth Avenue Quezon City, Metro Manila, Philippines Customer Service Representative July 2017 – November 2018 24-7 INTOUCH PHILIPPINES UP Town Center Level 1, Katipunan Ave, Diliman Quezon City, Metro Manila, Philippines Technical Support Representative November 2018 – March 2021 ALORICA PH Cyber Park Tower 2, Araneta Cubao, Quezon City Care and Tech Representative March 2021 – November 8, 2021 IBEX GLOBAL PH Cyber Park Tower 2, Araneta Cubao, Quezon City Customer Service Representative November 29,2021 – April 2023 OPTUM GLOBAL UP Ayala Techno hub, Diliman Quezon City Customer Service Representative August 25,2023 – May 8,2024 I hereby certify that the above information is true and correct to the best if my knowledge and beliefs. _______________ Princess C. Ambal