Organized and dependable Medical Receptionist successful at
managing multiple priorities with a positive attitude. Willingness
to take on added responsibilities to meet team goals.
Experience
Jan 2021 - Feb 2023
-
Apex Medical and Dental Clinic (Dubai, UAE)
-
Patient Relations Executive
Cavite, Philippines
- Cultivated interpersonal skills by building positive relationships with others.
- Outpatient registration: Data entry of patient's demographics,
- Handling appointments, emails, and phone call enquiries.
- Handles Dental & Medical Billing
- Checking insurance eligibility, verification and sending of insurance approvals.
- Preparing of patient's treatment plans and quotation as per the treating Doctor's
approval.
- Managing complex situations and attending all queries from day to day
Diploma of Leadership
and Management
operations.
- Typing documents, scheduling meetings and preparing Doctors and Staff Nurses
duty roster.
Language (Melbourne, Australia)
Oct 2018 - Jan 2021
Aster DM Healthcare (Dubai, UAE)
March 2023 - March 2024
Customer Service Executive
- Welcome & greet patients & ask query of the patient as per set checklist.
Management
2013 - April 2017
- Check the patient category – Insured Patient, Corporate Patients (check the staff
list), HMO, and General Patients, assist patients to complete all necessary forms and
documentation including medical insurance.
- Send a patient to the concerned counter. Assist patients if required.
- Liaise with Insurance Coordinator for cases requiring approvals and status,
packages covered of Insurance Card produced by patient.
- Communicates effectively with healthcare professionals regarding day to day
operations.
- Verify insurance/benefit coverage and collects co -pays and/or payment toward
account balances at the time of service.
- Collect payments from patients and make backdate billing for pending approvals.
June 2017 - July 2018
Royal Amrei Hotel (Bacolod City, Philippines)
Front Office Receptionist
- Register guests and assign rooms.
- Adheres to proper credit, check-cashing, cash handling policies and procedures.
- Tracking of room status, room locations, types of room available & room-rates.
Organization and Planning
Attention to detail
- Uses suggestive selling techniques to sell rooms and to promote hotel services.
- Coordinates room status updates with the housekeeping department by notifying
housekeeping of all check-outs, check-ins, special requests and day use rooms.
Reference
Dr. Sruthi Mohan
English
Apex Medical and Dental
Clinics (Clinic Manager)
Phone:
-
