PRINCESS BENJAMIN-| Port Harcourt, Rivers State Nigeria. | -
https://www.linkedin.com/in/princessbenjamin
PROFESSIONAL SUMMARY
Dedicated Virtual Assistant with over 2 years of experience in administrative support, lead generation, customer relationship
management, data entry, cold calling, and project coordination. Adept at lead generation through targeted research and outreach,
resulting in increased client acquisition and revenue growth. Skilled in maintaining CRM databases to nurture client relationships,
driving client satisfaction and retention. Adept at seamlessly managing diverse tasks with precision and efficiency to enhance
operational effectiveness. Known for exemplary communication skills, strong problem-solving acumen, and a proactive approach to
delivering outstanding virtual assistance. Known for a proactive and client-focused approach, consistently exceeding expectations in
delivering virtual support. Committed to maintaining confidentiality and discretion while handling sensitive information. Seeking
opportunities to leverage my diverse skill set and unwavering dedication to enhance your operational efficiency and contribute to your
business success.
CORE COMPETENCIES
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Data Entry
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Effective Planning
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Lead Generation
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Administrative Support
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CRM Software
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Sales and Marketing Automation
Project Management
Business Optimization
List Building
Email Management
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Calendar Management
Cold Calling
Email Marketing
File Confidentiality
Strategic Communication
TECHNICAL TOOLS
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Google Suite
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Zapier
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Buffer
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Canva
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Hubspot
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Zoho CRM
Trello
ClickUp
GoHighLevel
Calendly
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Notion
Contact Out
LinkedIn Sales Navigator
Team Viewer
Slack
PROFESSIONAL EXPERIENCE
Cold Calling – Aluna Marketing
Oct 2023 – Nov 2023
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Conducted over 400 daily cold calls to medical practices, effectively presenting Aluna Marketing's three-step marketing system.
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Successfully engaged with leads, securing referrals to decision-makers in charge of marketing within medical practices.
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Collaborated with decision-makers, emphasizing Aluna Marketing's unique selling propositions and securing appointments for
further discussions.
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Utilized a comprehensive follow-up system to enhance show-up rates, showcasing strong organizational and communication
skills.
General Virtual Assistant – Hiremote Africa
Aug 2023 – Sept 2023
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Executed email marketing campaigns, including personalized outreach, follow-ups, and drip sequences, resulting in a 20%
increase in response rates and lead conversions.
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Skillfully conducted lead qualification by assessing prospect fit and interest, ensuring that only high-quality leads were passed to
the sales team, improving conversion rates by 15%.
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Coordinated and executed marketing strategies, including social media management, email marketing, and lead generation,
resulting in a 20% increase in brand awareness.
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Generated custom reports and dashboards to track key performance metrics, providing valuable insights for decision-makers and
contributing to data-driven sales and marketing strategies.
Virtual Administrative Assistant
Sept 2022 – April 2023
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Conducted data entry tasks, including the preparation of lead lists, meeting minutes, and payroll information, prioritizing
accuracy and maintaining confidentiality.
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performed extensive research on products, industry trends, and best practices, providing valuable insights to support clients'
decision-making processes.
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Efficiently handled information for marketing and sales campaigns using CRM systems, improving workflows and increasing
customer interaction.
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Successfully handled various administrative tasks, such as creating statements, and invoices, and tracking payments, ensuring the
accuracy and currency of financial records.
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Prepared detailed reports on research findings and data trends for clients, allowing for comparative analysis and assisting in
informed decision-making.
Virtual Assistant – KingzFashion House
Dec 2021 – Aug 2022
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Organized and maintained company data, managed internal communications and monitored project progress to ensure seamless
operations.
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Efficiently coordinated team calendars and schedules, mitigating scheduling conflicts and ensuring clients were well-prepared
for meetings.
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Facilitated travel arrangements for customers' business visits by booking hotels, renting automobiles, and designing itineraries,
resulting in smooth travel experiences.
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Effectively managed incoming and outgoing calls and emails, providing prompt responses and organizing inboxes according to
client preferences.
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Conducted informational inquiries and scheduled appointments on behalf of clients, enhancing their efficiency and time
management.
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Prepared extensive reports on study findings and data patterns, allowing for comparison analysis to help customers' informed
decision-making.
EDUCATION
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Masters of Science - University of Port Harcourt, Rivers State
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Post Graduate Diploma Public Health - University of Port Harcourt, Rivers State
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Bachelor of Applied Science Microbiology - University of Port Harcourt, Rivers State
(in view-
CERTIFICATION
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Email Marketing – HubSpot
2023
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Fundamental of Short-Term Rental, Property Search, Property management/ Cohosting and Lead generation –
Digital Hospitality Hub
2023
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How to manage Airbnb remotely - Udemy
2023
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General Virtual Assistance – HiremoteAfrica
2023
