Good day! I've been a Technical Support for almost 5 years with Verizon where I handled 70% chat/email and 30% voice and this experience really helped me a lot and made me who I am today. I learned how to effectively communicate with the customers and learned some technical skills that can help me to further assist the clients and customers. I can type 45-50 words per minute and can do multitask. I can easily adapt to a new environment and adjust at the same time. I am flexible and can handle any types of job.