PRINCESS
ARIATE
Executive Virtual Assistant |
LinkedIn Manager | Social Media Manager |
Admin | Seasoned CS
CONTACT
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ABOUT ME
Hi Princess here! I have 10 years of BPO experience (calls, emails,
chats) and worked as a Virtual Admin Assistant for an Australian
company. I specialised in Social Media Management, Customer Service,
Email Management, Lead Generation, and Data Entry.
Brgy35 Sawata Maypajo, Caloocan
City South, PH, 1410
EDUCATION
POLYTECHNIC UNIVERSITY OF THE
PHILIPPINES,
OPEN UNIVERSITY SYSTEM, Sta.
Mesa Mla
Jun 2007 - 2012
Bachelor of Science in Entrepreneurial
Management
POLYTECHNIC UNIVERSITY OF
THE PHILIPPINES,
Technopreneurial school, C.M.
Recto, Mla
Jun 2005 - 2006
Electrical Technology
SKILLS
Computer Literate
Customer Support
EXPERIENCE
Virtual Assistant for BUSINESS COACH
Harriet Ilott | Mar - May 2024
Social Media Management
-I’m the one responsible for posting her daily content across her
social media platforms
(LI, Meta )
Engagement
Appointment Setting
Simple Content Creation
Lead Generation
Virtual Assistant for LIFE COACH
Nicky Kruger | Oct 2023 - Mar 2024
Social Media Management
-I’m the one responsible for posting her daily content across her
social media platforms
(LI, Meta, YT)
Engagement
Appointment Setting
Simple Content Creation
Lead Generation
Data Entry
Extracting Reports to Excel
Social Media Management
Statement Reconciliation
Basic Graphic Designing
Typing Speed: 50 WPM +
Time Management
Project Management Tools
Virtual Assistant for TRANSFORMATION COACH |
QBC COACH
Lisa Jowett | Sep 2023 - Feb 2025
Social Media Management
-posting daily content across her social media platforms
(LI, Meta, YT)
Engagement
Appointment Setting
Simple Content Creation
Co-managing her CRM
Full-time Administrative Assistant under
Accounts Payable Dept
Source Buy Sell | Aug 2022 - Feb 2023
Email Management
Data Entry
Extracting Reports to Excel
Statement Reconciliation
Purchase Order Creation
Email Customer Support
51TALK ENGLISH INTERNATIONALHOMEBASE
ESL Online Teacher - Oct 2021 - Jun 2023
Students: Majority children
Tool: AirClass
Type: Video Class
Conduct online classes using their AC platform
for 25 minutes with the provided lesson
material
Give feedback and suggestions to the student
during class wrap-up
Grade the student and leave feedback
CUSTOMER SUPPORT REPRESENTATIVE
ALORICA | May 2011 - Apr 2019
Assist CAESARS Entertainment Hotel & Casino
players & and guests on making hotel room
reservation/s.
Answer product and service inquiries over the
phone.
CSR/CHAT SUPPORT REPRESENTATIVE
CONTACTCENTER.COM | Dec 2008 - Jan
2011
Answer chat questions about our products and
services.
Assist members in canceling their
subscriptions.
TRAININGS
DEPARTMENT OF COMMUNICATION AND
TECHNOLOGY PH, DICT REGION 3
Aug 08 – Sep 2022
General Virtual Assistant Training
CALOOCAN CITY MANPOWER TRAINING
CENTER, TESDA
Apr – Sep 2008
PC Operation
BUSINESS PROCESS OUTSOURCING
TRAINING ACADEMY
Jul – Aug 2008
Call Center Agent Training
REFERENCES
Lisa Jowett
CEO and Founder of
Lisa Jowett Coaching l BusyBods
Email Add:-Moppet Paredes
Senior Operation Manager,
CONTACTCENTER.COM, INC | Capella
BPO Inc
Email Add:-Jesusa 'Jhing' Tapala
Customer Service Representative,
Alorica Philippines
Email Add:-
