I have four years of experience in the retail industry as an Store Supervisor and 3 years of experience in the BPO industry. I am a former customer service representative at Teleperformance and Concentrix in Cagayan de Oro City, handling e-commerce accounts in both companies.
One of my strengths is my excellent communication skills, both written and verbal. I am proactive, self-motivated, and flexible that allowing me to work both independently and collaboratively within a group. I pay attention to detail, ensuring all tasks are completed accurately. I am also adaptable and capable of working remotely, utilizing project management and video conferencing to communicate effectively with clients and colleagues.
Overall, my qualities, skills, and experience make me an excellent candidate for a customer service representative and a virtual assistant role.