Prince Sam
Fulgencio
With years of experience in various industries.
Skilled in Customer Support, excellent
administrative skills, robust problem-solving
skills, and a commitment to work hard, listen,
and follow through. Provides and maintains
quality service to build positive relationships
with clients.
CONTACT ME
--live:f.princesam
Block 4, Lot 11, Phase 1,
Paglaum Village, Casisang,
Malaybalay City, Bukidnon
8700
EDUCATION
BA in English Language
Southern Bukidnon Foundation Academy
2019 - 2021
BS in Information System
University of Mindanao
2015 - 2017
SKILLS
WORK EXPERIENCE
Order Processor
Streamline Branding
Sales & Order Processing: Managed quote requests, generated quotes, processed orders
and invoices, and integrated with QuickBooks.
Vendor & Client Relations: Coordinated with vendors on production, obtained
approvals, and communicated with clients on order status and shipments.
Project Management: Developed project timelines, managed proof approvals, and
ensured timely order fulfillment and delivery.
Administrative Support: Handled vendor payments, tracked shipments, and performed
other administrative tasks.
Client Services Assoicate
May 2023 - Oct. 2023
Alveo Land Corp.
Preparing units that are scheduled for viewing and acceptance
Responsible for providing support in the creation of quality pre-turnover and turnover
customer experience
Handling or processing the documents of the clients .
Providing timely resolution of customer requests or concerns.
Content Moderator
Oct. 2021 - May 2022
Concentrix
Understanding client policies and guidelines, and making decisions based on them
Moderate Facebook and Instagram communities, pages, groups, and posts for an
individual or organization
Identifying the correct label or category of each post based on desired policies and
guidelines
Virtual Executive Assistant
Administrative skills
Data Entry
Customer Support
Graphic Editing
Video Editing
Desktop Support
Content Moderation
Project Management Skills
Analytical Skills
Technical Support
Computer Literacy
Social Media Management
Decision-making Skills
April 2024 - Dec 2024
Feb 2019 - Sept 2021
Don’t Think, Inc.
Managed travel and accommodation of the CEO including booking flights, hotels, and
ground transportation.
Accurately tracked and reconciled daily expenses, prepared detailed monthly or
quarterly expense reports for management review.
Developed and maintained comprehensive spreadsheets to track online records,
invoices, and other relevant financial data.
Provided high-quality administrative support by organizing, preparing, and proofreading
documents, ensuring accuracy and professionalism.
TOOLS PROFICIENCY
Productivity: Google Workspace (Gmail, Drive, Meet, Calendar, Docs, Sheets, Slides,
Keep, Forms), Zendesk, Asana, Trello, Monday, Microsoft Office
Communication: Zoom, Google Meet, Microsoft Teams, Microsoft Outlook, Slack,
WhatsApp, Viber, Telegram, Skype, Vonage,
Editing: Canva, CapCut, Filmora, PicsArt, AdobeLightroom
AI & Automation: ChatGPT, Gemini, Grammarly, Calendly
