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SYSTEM ADMINISTRATION AWS CLOUD COMPUTING VMWARE VIRTUALIZATION NETWORKING TECHNICAL SUPPORT
CAREER SNAPSHOT
A result oriented professional with 14 years of experience in System & Network Administration, VMware Virtualization, Design Implementation & Optimization of Data Centre, IT Security Planning & Implementation and Amazon Web Services
Key Skills:
Windows Active Directory setup, Managing Group Policies, DNS, DHCP, Windows Failover Clustering, Active Directory Federation Services – ADFS, FSMO roles
VMware Virtualization including vCenter, ESXi management, patch, and version upgrades, configuring VMware clustering & high availability, Physical to Virtual machine conversions, and troubleshooting issues
Experience in working on AWS and its services like AWS IAM, VPC, Security Groups, EC2, ECS, EBS, RDS, Elasticache, S3, ELB, Route 53, Cloud Watch, Cloud Trail, AWS Patch Manager, Snapshots etc
Sound knowledge of Docker and Kubernetes setup, manipulating containers using docker client, using volumes, docker compose, building custom images through docker server
Proficient with container systems like Docker and container orchestration system like Kubernetes
Managing Docker orchestration and Docker containerization using Kubernetes.
Using Kubernetes to orchestrate the deployment, scaling and management of Docker Containers
Creating a production-grade workflow for a multi container application using docker, testing and deployment to AWS elastic beanstalk using integration service like Travis CI
Installing chassis blade servers and configuring RAID levels, storages.
Assessing organisational requirements for security; executing backup strategy
Redhat Linux Support. Multipath configuration
Cisco Router and ASA firewall configuration. Troubleshooting LAN/WAN connectivity issues
Team-based management style and excellent interpersonal and communication skills. Interacting with the clients to discuss about complex system issues
ORGANISATIONAL SCAN
Since Nov’17 to Present: NICE Interactive Solutions India Pvt Ltd, PUNE INDIA as Specialist Cloud Server Engineer
Accountabilities:
Managing around 450 hypervisors and 4000+ virtual machines holding SaaS based application and databases.
vCenter 5.5 using external database oracle database upgrade using vCenter Server Appliance 6.5
vCenter Server Appliance 6.5 upgrade to VCSA 6.7
ESXi upgrades from version 5.5 to 6.5.
Applied vCenter latest patch 6.7 Update 3l to fix remote code execution vulnerability CVE-, CVE-
vCenter server distributed virtual switch upgrades taking backup
Configure VMware clustering & high availability
Physical to Virtual Machine conversions (P2V)
Managing the Active Directory Group Policies as per company policies and troubleshooting issues if any
Troubleshooting AD Replication issues.
Integrating all linux boxes with AD using tools and services like PBIS and SSSD
Troubleshooting connectivity issues with Windows Server Update Services, WSUS
Windows 2016 and 2012 R2 Support and patch management using WSUS server and AWS Patch Manager
Firmware upgrades and maintenance of Dell Servers. Log analysis for any hardware issues
AWS Instance deployment using terraform, Support and troubleshooting day to day issues
Redhat Linux Support. Configuring multipath.
Decommission of servers as per company policies
Managing multiple FTP solutions in datacentres as well as AWS
Troubleshoots and resolves problems and monitors system performance while simultaneously support staff
engaged in similar efforts
Monitoring Servers using nWatch
Nov’12 to October 2017: Satmetrix Systems, Technopark Trivandrum, India as Senior System Administrator
Accountabilities:
Cisco ASA 5520 firewall, Cisco 2800 series router and Cisco Catalyst 4510 Configuration
Planned and conducted major migration of ESXi hosts and VM's from Quest Datacentre US to Colo
Migration of virtual machines to AWS. Also, environment setup in AWS
Configuring roles and features like Cluster Administration, Active Directory, Active Directory Federation Services, DNS, DHCP etc on windows 2012 R2 and windows 2008 R2
Redhat Linux 6.0 Administration
Microsoft SQL Administration
Installation of Globalscape EFT and DMZ servers, MSSQL in clustered Environment
Power MTA Mail server administration on Redhat Linux 6.9 Platform
Managing Exchange Server 2010
Backup management using Symantec Backup Exec 2010 R3
Managing Netapp FAS3210, Dell storages SCv 2020, MD 3220 arrays.
Integrating all Redhat Linux machines with Active Directory for authentication
Setting up Nagios, Sitescope, Cacti and Keynote for monitoring
Jun’10 to September 2012: Samsung Engineering, Saudi Arabia as Network Engineer
Project: Jubail Export Refinery by Saudi Aramco
Accountabilities:
Configuring Cisco ASA adaptive security appliance 5500 series entailing IP Sec VPN, Demilitarized Zone, DMZ and Site-to-site VPN.
Overseeing fail over configuration between wireless & leased line using Cisco 2900 series router
Configuration of Voice Over IP (VOIP) using SIP & IP Phones
Installation & support to Citrix server connecting SQL database to outside world
Providing support to Exchange 2007, Blackberry Mail Server, Riverbed WAN Accelerator, etc.
Installation of Domain Controller, DNS & DHCP servers
Jun’08-May’10: Doha Brokerage & Financial Services (Doha Bank) Cochin, India as Senior Engineer - Networks
Accountabilities:
Handled LAN, MAN and WAN (Mainly V-Sat & MPLS) connectivity across 160 branches in India & Middle East; attended escalated calls through net-meeting.
Administrated Trading, Database, Web, Mail & FTP Servers of data centre including Dell PowerEdge R900, IBM X-346 and HP Prolient GL 360 in Win 2003, 2000 & NT platforms.
Worked in close relegation with HCL Comnet Hub in solving VSAT related issues.
Involved in IT Security Management encompassing configuration & maintenance of Fortinet 200-A Firewall and Centralized MacAfee Antivirus Solution with Epolicy Orchestrator 4.0.
Monitored:
Management of online share trading software ODIN 9.1.0.5 provided by Financial Technologies India Pvt. Ltd.
Nating of IP addresses.
Microsoft Exchange Server 2003 & Web Server (www.dbfsindia.com)
Installation of digital signatures provided by Tata Consultancy Services, TCS.
Closed-circuit Television Cameras & Access Control Systems.
Backing up & restoration of database (SQL 2000).
Key Assignments:
Creation of a data centre for server hosting in South India for DBFS including initiation, business function study, feasibility analysis, project scoping & solution design, effort & time estimation, costing & project budgeting, resource allocation, scheduling, risk management and execution implementation of centralized management antivirus solutions at each branches (160).
Jun’06-May’08: CMS Computers Ltd., Cochin, India as Associate Technical Engineer
Accountabilities:
Handled systems and networks of the:
Various private & public sector banks in India such as ICICI Bank, HDFC, Citi Financial, ING Vysya Bank, IndusInd Bank, Kotak Mahindra Bank, State Bank of Travancore, State Bank of India, State Bank of Mysore, Canara Bank, Central Bank of India, Syndicate Bank, etc.
Southern Railways of India.
Leading insurance companies like Life Insurance Corporation of India, United India Insurance, Reliance, TATA AIG, MetLife, etc.
Gave technical support to Kerala State Financial Corporations consisting Nortel VPN managing and administrating of wireless networks with D-Link, CISCO & Linksys devices.
Installed ISA server 2004.
Lotus Notes 6.5 & above installation & user management
Administrated Web Server IIS 6.0 & configuring proxy servers; managed Reliance EPABX.
Key Assignments:
As Associate Technical Engineer (Team Size: 2)
Installed & Configured the systems & network of Reliance Life Insurance Co Ltd., Cochin & Kottayam including CISCO 1800 series Router, D Link DES 1024 10/100 Mbps Switch and Cisco pix firewall
EDUCATION & CERTIFICATIONS
Professional Certifications:
AWS Certified Solutions Architect – Associate: Validation Number GKFHSWCKNBQ1QEKT (Valid till Dec 2022)
Cisco Certified Network Associate (CCNA): Cisco ID - CSCO- (Expired)
Courses Completed:
VMware Datacentre virtualization
Cisco ASA firewall 5520
Redhat Linux 6.0
Courses: A+, N+, MCSE and Novell Netware 4.X
Education:
2005Bachelor’s in engineering - Computer Science Technology from Priyadarshini College of Engineering & Architecture, Nagpur University, India. Secured 67% in Final year
2000HSC from Marthoma College, Mahatma Gandhi University, Thiruvalla, Kerala, India. Secured 70%
1998SSC from Sacred Heart English Medium High School, Kerala, India. Secured 71%
Trainings:
Attended five days training on automation using Puppet
ACADEMIC PROJECTS
Title:Bookstall Inventory System (Mini Project - BE)
Duration : 6 months
Team Size : 4 Languages: C
Synopsis : The project dealt with developing a system that consisted of various modules like display of Books & author, update of records, purchase reports, sale reports, total sales of one day, etc.
Deliverables : Participated in JAD sessions to determine requirements. Involved in design, development and testing of several functionalities.
Title: Create a Web Server (Main Project - BE)
Duration : 1 year
Team Size : 4 Languages: C
Server : Pentium Processor, Linux OS and C Language
Client : Any Processor and Windows NT Operating System
Protocol Used: HTTP/1.0
Synopsis : The project aimed at designing & developing an application program that stored the web documents and made them available to the rest of the world. This application made the use of Hyper Text Transfer Protocol & usually runs on a computer that is connected to the internet.
PERSONAL SNIPPETS
Date of Birth: 28th September 1982
Permanent Address: Mavumkal House, Mallappally West P.O., Pathanamthitta District, Kerala-689585, India
Present Address:NICE Interactive Solutions India Pvt Ltd
8th Floor, Block no 5, Rhine Building, Embassy Tech Zone, Hinjewadi Phase II,
Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi, Pune Maharashtra 411057
India
Passport Details:M- (Expiry Date:-)
Linguistic Abilities: English, Hindi and Malayalam