Preeti Kadam

PREETI CHANDRAKANT KADAM --  A-5/301, Shivchaya CHS, Gillbert Hill Road, Andheri West, Mumbai - 400058, Maharashtra, India  Skills Client Relationship Management Public relations Training & development Persistent growth driver with a rich experience of over 17 years & a blend of exposure into hospitality & insurance industry. I specialize in crew operations, client relationship management & public relations. Throughout my stint I have gained an indelible reputation for attending to passenger's needs through out the flight. Rendering a high level of customer service, running a check on safety equipments on board & other inflight activities. By leveraging my relationship management skills I have been successful in maintaining standards of personal performance & professionalism & focused on delivering outstanding results.  Experience Lufthansa German Airlines 11/09/2006 - Flight Attendant / Cabin crew - During my stint with Lufthansa German Airlines, I 02/02/2021 Effective problem solving have excellently managed all duties in areas of safety, Process operations Stress tolerance Team Management compliance & customer service. Along with spear heading crew operations, I have an expertise in planning & coordinating in-flight activities. - Identifying, documenting & analysing cabin maintenance issues & promptly reporting the findings to the Pilot-incommand. - Conducted pre-flight safety checks of cabin emergency MS Office equipments, including safety briefing of passengers before Interests flight. - Interact with patrons & attend to the needs & requests of all Reading Classical dancing Travelling  Objective Crew operations Emergency care & procedures   travellers, prioritizing safety in all flights. - Resolve passenger conflicts during flights, including issues with disorderly travellers & medical emergencies. - Assisted during onboard emergencies by providing CPR & Language basic first aid while maintaining a calm composer. English  Hindi Ntrance Customer Services ( Aviva Insurance ) Marathi Senior Customer Service Associate Personal Details - Worked on the claims of auto recoveries for Aviva Insurance. Date of Birth - Worked as a recovery agent & a team coach. : 19/05/1980 Marital Status : Married Nationality : Indian 03/05/2004 14/08/2006 - Trained new associates in the team. - Awarded as a Best Performer for the month of November 2005. Lifeline EMS India Ltd 01/09/2002 - Executive - Customer Relations - Handling corporate & individual clients having 31/03/2003 mediclaim policies with Lifeline. - Providing financial assistance & renewal of medical policies. - Provided vital medical information on the membership card issued by Lifeline EMS. - Have provived assistance during pre-hospitalization, hospitalization & post-hospitalization to the members of Lifeline EMS. Hotel Panchshil 12/10/2001 - Front Office Assistant - Taking reservations for the individual & corporate 15/04/2002 clients. - Arranging pick up & drop to the clients from the airport. - Assisting in check-in & check-out of the hotel guests. - Organizing parties for the clients. Lufthansa Cargo Cabin crew Worked with Lufthansa cargo mumbai office 01/04/2016 10/08/2016 during maternity period.  Education National Institute of Export Management, Chennai 2003 Diploma in export management Pune University 2001 Bsc ( Bachelor of Science) specialized in Zoology Frankfinn Management Consultants Basic cabin crew training  Activities Volunteer for Aniruddha's Bank of blind. Gardening & recycling. 2001