Preenusha Shyamnith

Preenusha Shyamnith Dynamic Administrative Specialist with 5 years of experience managing client accounts and optimizing operations. Skilled in client communication, process coordination, and office administration, with expertise in Microsoft 365 Suite, SAP Ariba, and Salesforce. Successfully managed 300+ clients, ensuring 90% accuracy and timely processing. Improved workflow efficiency by 30% through streamlined documentation and CRM management. Strong communicator with a passion for client service and operational excellence. Work Experience Integrate IT – Administrative Specialist Manitoba, Canada May 2024 – Sep 2024  Documented meeting minutes, tracked action items, and optimized agendas, enabling a 20% improvement in project execution.  Simplified project claims and client communication by implementing Salesforce CRM, improving operational efficiency by 30% for over 50 clients.  Led cross-functional teams to develop a scalable reporting framework, enhancing data quality and accountability. Edroots International – Administrative Assistant Kerala, India Feb 2020 – Sep 2023  Planned and executed corporate events and expos for 50-200 attendees, enhancing employee engagement and brand visibility.  Optimized front desk operations, handling an average of 50+ inquiries daily via in-person, phone, and email, ensuring 95% issue resolution on first contact.  Enhanced executive travel booking, reducing costs by 10%, and improving itinerary management through advanced analytics.  Developed and implemented effective records management and information handling practices, ensuring confidentiality, accuracy, and compliance with organizational policies and procedures. Cannanore Handloom Exports – Administration Services Coordinator Oct 2018 – Feb 2020 Kerala, India  Coordinated daily office operations, resolving 40+ employee requests monthly, leading to a 20% improvement in response efficiency.  Streamlined office supply procurement, achieving a 25% cost reduction by negotiating contracts and enhancing vendor relations.  Organized and led training sessions for 12 junior administrative staff, improving software skills and customer service expertise by 50%. Skills and Competencies Technical Skills: Microsoft 365 Suite, Salesforce CRM, Google Workspace, Calendar and Meeting Management, SAP/ERP Systems Soft Skills: Time Management and Prioritization, Organizational skills, Adaptability, Problem-Solving, Attention to Detail Education Master of Business Administration (MBA) – Finance/Human Resources Kannur University, India (Aug 2016) Certifications  SAP Professional Fundamentals (Jan 2025)  Human Resource Management and Leadership Specialization (Sep 2024) Awards and Recognitions Super Presence Award 2022 – Recognized by Edroots International for exceptional performance and dedication to organizational success.