Looking for a well-rounded Virtual Assistant? That's me!
I have worked as a Customer Support for over 7 years and have handled multiple American accounts such as Dell, AT&T, and Dishnetwork. I am well trained in handling different customer concerns and making sure they had a great customer service experience. I have good experience using Oracle, Zendesk, and IT Helpdesk ticketing systems.
Knowledgeable in Amazon, eBay, and Shopify interfaces. I can help you source and add products, edit titles or descriptions using SEO-enhanced keywords. Help you in fulfilling orders, inventory management, product research, customer service, and other ad hoc tasks.
I am very familiar with Zendesk and Freshdesk as these are the main tool I use to communicate with our customers.
I am extremely hardworking and dependable. I love learning new skills and experiences and am motivated to do a great job for you.
I look forward to working with you!:)