Precious Uju Chukwubuike

PRECIOUS UJU CHUKWUBUIKE LAGOS STATE, NIGERIA -, - Email- PROFESSIONAL SUMMARY A multi skilled and compassionate result driven professional with a proven track record in customer support, scheduling appointments and driving sales growth. Optimizing client's outreach and scheduling processes. Proficient in leveraging CRM software, executing effective communication strategies, and consistently exceeding target metrics. Skilled in identifying client needs,delivering compelling pitches, coordinating seamlessly with sales teams to enhance business development efforts. Committed to providing exceptional customer service and contributing to the achievement of organizational goals. CORE COMPETENCE AND SKILLS ● Prospecting and lead generation ● Building rapport with potential clients ● Identifying and qualifying sales opportunities ● Scheduling appointments and managing calendars ● Excellent communication,persuasion and negotiating skills ● CRM Softwares ● Excellent time and management skills ● Problem Solving and decision making ● Emotional intelligence ● Discreet and confidential LANGUAGE English Igbo Hausa WORK HISTORY Digital Witch Support Community Intern(Customer Support|Appointment Setter) Present ● Appointment Scheduling ● Generate leads and Schedule appointments for sales teams ● Conduct outbound calls to potential clients and qualified sales opportunities ● Build rapport with decision makers and identify their needs ● Manage calendars and schedule appointments to meet sales targets Collaborates with the sales team to ensure effective follow up and closing of sales Ujayz Empire Sales Representative March 2018 - December 2023 ● Generate sales and provides excellent customer service ● Demonstrates knowledge of products and make recommendations to customer ● Build relationship with customers and provide personalized shopping experience ● Collaborate with the store team to achieve sales goals and improve customer satisfaction Zartech Nigeria Limited, Ibadan Assistant Safety Officer January 2017 - November 2017 ● Conducted risk assessments and identified potential hazards ● Developed and implemented safety policies,procedures and protocols ● Provided training and awareness programmes for employees ● Conducted regular inspections and audits to ensure compliance ● Investigated incidents and accidents,and recommended corrective actions ● Collaborated with management to implement safety measures and improvement ● Ensured compliance with relevant laws,regulations and industry standards ● Developed and maintained emergency response plans ● Participated in incident response and crisis management ● Collaborated with other departments to integrate safety into their operations Curves ladies fitness, Lagos Fitness instructor March 2016 - December 2016 ● Lead fitness classes such as aerobics ● Delivered safe and effective exercise programs ● Demonstrated proper exercise techniques and form ● Provided guidance, support and feedback to the class participants. ● Modified exercises to accommodate different fitness levels ● Created a motivating and engaging class environment ● Ensured a safe and clean exercise environment ● Monitored participants progress and adjusted instructions accordingly. ● Stayed up to date with industry trends and new exercises. ● Assisted with fitness assessment and goal setting EDUCATION University Of Lagos, Lagos— BSC.ED Health Education October 2011- November 2015 PROFESSIONAL TRAINING AND CERTIFICATION Effective Sales Skills. Alison Learning Effective sales and customer care for business Learning IT Support skills Digital Witch Academy WORKFLOW TOOLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Slack Microsoft Teams Google Drive/Dropbox Hubspot Freshdesk and Zendesk Trello Asana Click up Calendly Picktime Google Suite Apollo Lemist Airbnb Zillow Priceline Alison