Precious Owanyi Odigiri

PRECIOUS ODIGIRI CUSTOMER SUPPORT REPRESENTATIVE |REMOTE BASIC INFORMATION Customer Support Representative with hands-on experience handling customer inquiries, order support, and complaint resolution through chat and messaging platforms. Known for clear communication, patience, and reliability. Comfortable working remotely and supporting international customers across different time zones. CORE SKILLS Customer Support (Chat & Messaging) Complaint Handling & Resolution Clear Written & Spoken English Order Processing & Follow-up Remote Communication Time Management Attention to Details CRM Tools (Zendesk, Freshdesk – learning) REMOTE WORK READINESS Stable internet connection. Quiet home workspace Personl laptop. Available for US,UK&EU timezones. Willing to learn new tools and system quickly. CONTACT DETAILS 📍 Nigeria. -m +234 - EDUCATION Senior Secondary School Certificate (SSCE) B.Sc political science. [in view] National Open University of Nigeria Expected Graduation:2027. PROFESSIONAL EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE Local Retail / Service Business- Handled incoming customer calls and took detailed product and service orders Accurately recorded and confirmed customer order information Communicated customer orders to the processing and operations team Coordinated deliveries and monitored fulfillment timelines Followed up with customers to confirm successful delivery Resolved basic customer concerns related to orders and delivery Collected customer feedback after service completion Received positive customer reviews for professionalism and helpful service