Precious Orisamoluwa
Virtual Assistant
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Epe, Lagos, Nigeria.
Nigerian
Single
https://preciousnataliawebsite.my.canva.site/yourdedicated-virtual-assistant
linkedin.com/in/precious-a-a0
Profile
Detail-oriented Virtual Assistant with experience in administrative support, customer service, and project
coordination. Skilled in email and calendar management, research, data entry, and CRM software. Adept at
handling customer inquiries, scheduling appointments, and streamlining workflows using digital tools such as
Google Workspace, Asana, and Microsoft Office. Committed to delivering high-quality service while maintaining
confidentiality and efficiency in remote environments.
Education
01/2019 – 08/2024
Ondo, Nigeria
Bachelor of Laws (LL.B.)
Adekunle Ajasin University
Professional Experience
01/2023 – 03/2024
Basel, Switzerland
Virtual Assistant / Customer Service Representative
Abiz Entertainment
Managed 50+ client emails daily, maintaining a 98% satisfaction rating.
Scheduled 30+ meetings monthly, reducing scheduling conflicts by 40%.
Utilized Microsoft Office Suite to create, edit, and format 250+ documents, improving
efficiency by 30%.
Conducted in-depth online research, contributing to 5+ project initiatives with
accurate data insights.
Assisted in preparing 20+ presentations, reports, and meeting materials monthly,
enhancing executive decision-making.
Provided customer support via phone and email, resolving 90% of inquiries on the
first contact, boosting satisfaction rates.
Organized 10+ events, meetings, and conferences quarterly, ensuring 100% seamless
execution and stakeholder satisfaction.
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04/2024 – 11/2024
Cape town,
South Africa
Virtual Assistant
Six Records
Provided administrative support to 10+ entrepreneurs and small business owners,
enhancing operational efficiency.
Managed 5+ email accounts, responding to 95% of messages within 24 hours and
maintaining 100% accurate records.
Scheduled 50+ appointments monthly, coordinated 10+ travel arrangements, and
secured reservations with zero scheduling conflicts.
Conducted in-depth research, delivering weekly structured reports that improved
decision-making by 30%.
Maintained 100% confidentiality while handling sensitive client information,
ensuring compliance with data protection standards.
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11/2024 – present
Remote
Freelance Virtual Assistant
Freelancer
Provided virtual assistance services to 10+ small businesses, improving operational
efficiency by 30%.
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Managed 100+ email correspondences weekly, scheduled 50+ meetings monthly, and
maintained 100% accurate records.
Utilized Google Workspace and Asana to streamline workflows, reducing task
completion time by 25%.
Assisted with 20+ travel plans, tracked expenses with 98% accuracy, and prepared
50+ documents quarterly.
Delivered exceptional customer service, resolving 90% of email and phone inquiries
on the first contact.
Managed communication, scheduled meetings, and handled administrative tasks.
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Skills
Administrative Support &
Organization
Email Management
CRM TOOLS
( HubSpot, Salesforce, Zoho)
Calendar management
Research & Data Entry
Microsoft Office & Google Workspace
(Docs, Sheets, Slides)
Scheduling & Travel Arrangements
Task Automation
(Zapier, AI tools like ChatGPT, etc.)
Social Media Management
Canva, Content Scheduling Tools.
Project Coordination & Report
Preparation
Excellent written and verbal
communication skills
Confidentiality & Data Protection
Multi-tasking | Time management
Empathy
Ability to empathize with customers and provide
personalized solutions
Proficiency in customer relationship
management (CRM) software
Attention to Details and Organized
Knowledge of customer service
principles and practices
Collaboration
Bookkeeping
(QuickBooks, Xero)
Languages
English
French
Italian
Learning new languages or
taking courses on
communication skills
Personal development and
continuous learning in the Web3
space
Cryptocurrency markets and
trends
Emerging technologies (e.g., AI,
IoT) and their intersection with
blockchain
Interests
Participating in debate or public
speaking clubs
Blockchain technology and its
applications
Community building and
management in Web3 spaces
Publications
07/2024
An Analysis of the Concept of Medical Consent for the Treatment of Children in
Nigeria.
Miss Precious Orisamoluwa
