Precious Ohanugo

Precious Ohanugo

$9/hr
Virtual assistant, customer service representative
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Age:
28 years old
Location:
Port Harcourt, Rivers, Nigeria
Experience:
2 years
OHANUGO PRECIOUS IFEANYICHUWKU-http://www.linkedin.com/in/precious-ohanugo-550ba3213 VIRTUAL ASSISTANT A highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. GOAL: To contribute enormously in the development of an organization and strive for excellence at all times. BIO DATA: Sex: Male Date of birth: 29th August 1997 Marital status: Single PROFESSIONAL SKILLS ● Prepared Presentations on Powerpoint ● Handled information from the MLS through scanned documents ● Recommended administrative action to improve standard operating procedures; developed LEAN workflow improvements to accommodate increasing responsibilities. ● Managed and Updated Social Media Accounts. ● Managed several email accounts on a daily basis, ensuring excellent customer care for our clients ● Researched information from the web used to create documents and reports for clients ● Proficient computer skills including uploading completed copy to website, invoice and collected accounts receivable. (utilizing Microsoft Word, Excel, Quickbooks, Power Point) ● Google suite ● Entered information from hand written forms into a spreadsheet ● Work independently meeting quick turn-around times and deadlines ● Instrumental in identifying costs, risks, and benefits that decreased office expenditures 15% by establishing business relationships and implementing needed controls on ordering, stock and supplies ● Input order information into spreadsheets and created invoices ACHIEVEMENTS ● ● ● ● ● ● Completed important projects on time within budget. Saved time by coming up with efficient methods and tools. Increase sales figure by 20% after a previous downtime. Complimented by supervisors and co-workers. Identify a problem and solve it. Come up with new ideas that improve things. EXPERIENCE AUGUST 2017- SEPTEMBER 2020 JONLIZ, Lagos Nigeria - Administrative Assistant ● Cashed out customers and answered customer questions. ● Answered incoming calls and distributed messages to the appropriate people. ● Assisted in checking certain spreadsheets for errors. ● Managing mails. ● Scheduling meetings. ● Schedule appointments and maintain calendars ● Create and maintain filing systems electronically. ● Manage accounts and perform bookkeeping ● Write and edit documents from letters to reports and instructional documents JANUARY 2019 - NOVEMBER 2019 DEFAS, Rivers, Nigeria - Internship (sales representative) ● Assisted with setting up the sales floor for promotions and holidays. ● Organized and packaged all outgoing mail. MARCH 2018 - NOVEMBER 2018 JOHN VENTURES, Rivers, Nigeria - sales representative ● Price Fixing ● Managing mails ● Manage supply chain ● Stock management ● Credit management ● Prospecting for buyers ● Sales and distribution of computer products FEBRUARY 2017 - DECEMBER 2017 REX VENTURES, Rivers, Nigeria - sales representative ● Sales and distribution of computer products ● Price Fixing ● Meeting with potential customers and maintaining sales target ● Collaborate with other team members to provide high quality support EDUCATION AUGUST 2015-SEPTEMBER 2021 UNIVERSITY OF PORT HARCOURT, Rivers, Nigeria -Bachelor of Engineering AUGUST 2008-SEPTEMBER 2014 HIGH ACHIEVERS COLLEGE, Lagos, Nigeria -wassce LANGUAGE SPOKEN: English fluently. HOBBIES: Reading, working out, football.. REFEREES: Elder John ohanugo Manager, Ikeja post office, NIPOST- REFEREES: Fred Ndah CEO, Fredex,-
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