Precious Nwogu

 Nwogu Precious .C. Lead generation, Sales, appointment setting and Virtual assistant 16 Waterlines RS- Port Harcourt, NG --LinkedIn Profile ㅡ Professional Summary Proficient and detail-oriented Virtual Assistant, Customer Relationship Manager, and Telemarketer with over 5 years of experience in providing exceptional support and driving sales growth. Highly skilled in Lead generation, appointment scheduling and sales operations. Known for implementing innovative strategies that enhance efficiency, ensure project completion, and boost customer loyalty. Adept at balancing multiple tasks while maintaining a focus on delivering top-notch service and exceeding client expectations. ㅡ Skills Virtual Assistance & Administrative Management: Extensive experience in managing schedules, appointments, and office tasks using tools like Zoom, Slack, Trello, Freshdesk and Google Suite. Lead Generation & Sales: Expertise in identifying sales opportunities, generating leads, and converting prospects into loyal customers, driving significant revenue growth. Appointment Setting: Proficient in scheduling and coordinating meetings, ensuring efficient use of time and resources to maximize sales opportunities. Customer Relationship Management (CRM): Skilled in utilizing CRM tools like HubSpot, zendesk and Zoho to manage customer interactions, improve retention, and drive business growth. Telemarketing & Cold Calling: Demonstrated success in telemarketing, with a strong ability to conduct cold calls, set appointments, and close deals. Project & Time Management: Strong organizational skills, with the ability to manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail. ㅡ Professional Experience Market Research Consultant | A.C Nielsen Research Institute 2014 – 2016 - Conducted in-depth market research to identify trends and opportunities, providing valuable insights for sales strategies. - Assisted in the development of client presentations and reports, contributing to successful project outcomes. Software Installation & Maintenance Technician | E-Techz 2017 – 2018 - Installed and maintained software systems for clients, ensuring smooth operation and customer satisfaction. - Provided technical support and training to end-users, enhancing overall client experience. Telemarketing Specialist | Jocab Telecommunications 2018 – 2020 Conducted targeted cold calls and follow-ups, achieving a 15% conversion rate and significantly contributing to quarterly sales goals. Provided technical support and customer service, ensuring high levels of client satisfaction and repeat business. Customer Relationship Manager & Client Onboarding | Board of Internal Revenue 2020 – 2023 Successfully managed client onboarding and remittance processes, achieving a 45% increase in customer satisfaction. Spearheaded lead generation initiatives that resulted in a 20% increase in new client acquisitions. ㅡ Education Osusu Secondary School Faulks Road Aba Where I sat for WASSCE and obtained my college certificate Bachelor of Computer Science (BCompSc) Michael Okpara University ㅡ Certifications & Training Leadership & Management: Leadership/Management Training, Strategic Opportunities, and Decision-Making Fundamentals. Digital Witch IT support training Expertnaire Sales and Lead generation training Customer Success & Relationship Management: Certified in Customer Success Management (CSM) and Customer Relationship Management (CRM). Sales & Digital Marketing: Google Ads, Facebook Ads, Social Media Tools Automation, and Lead Generation Strategies. ㅡ Additional Skills Communication: Excellent verbal and written communication skills, with a proven ability to craft compelling sales pitches and presentations. Research & Analysis: Strong ability to conduct thorough research, analyze data, and present actionable insights to drive business decisions. Technical Proficiency: Proficient in software installations, IT support, and managing technical projects.