Precious Narvaez

Precious Narvaez

$70/hr
Strategic Operations Consultant and Business Manager
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Mililani, Hawaii, United States
Experience:
14 years
PRECIOUS NARVAEZ Honolulu + Manila +1 --Strategic Operations Consultant and Business Manager with over a decade of experience leading cross-border teams, streamlining internal systems, and accelerating business growth in the lighting and startup sectors. Proven expertise in remote operations, talent development, and founder-level support. Co-founder of True Lighting Services, a staffing startup connecting top-tier Filipino professionals with U.S. lighting firms. Adept at scaling distributed teams and creating workflow systems that drive clarity, accountability, and sustainable growth. CORE SKILLS • • • • • • • • Remote Team Management & Talent Strategy SOP & Workflow System Implementation Virtual COO / Fractional Executive Support Business Operations & Internal Systems Founder/CEO Support & Strategic Planning Lighting and Powder Coating Industry Expertise & B2B Sales Strategy Cross-Functional Team Leadership Hiring, Onboarding, and Training (United States of America and Philippines) PROFESSIONAL EXPERIENCE True Lighting Services – Remote / Honolulu, HI Business Manager + Co-Founder November 2023 – Present • Founded and manage a remote staffing startup delivering skilled Filipino talent to U.S.based lighting agencies. • Identified critical staffing gaps in the U.S. lighting market and built a scalable offshore outsourcing model — saving clients over $90,000/month in payroll costs by staffing top-tier Filipino professionals. • Led hiring, onboarding, and performance systems for a 20+ person remote team, ensuring reliable client delivery. • Developed all internal operations (SOPs, salary structures, onboarding playbooks) from scratch to ensure seamless integration between client expectations and remote workforce execution. • Drove B2B sales, secured long-term clients, and positioned True Lighting as a top offshore partner for lighting agencies. Solid State Lighting Hawaii – Honolulu, HI Specification Sales + General Manager December 2022 – Present • Developed and sustained strategic partnerships with engineers, architects, lighting designers, interior designers, and end users — driving brand visibility and consistent inclusion in high-profile project specifications. • Secured and managed high-value accounts with top contractors and distributors, contributing to 60% revenue growth and expanding market share in Hawaii and beyond. • Doubled operational output through streamlined quoting, scheduling, and internal workflow optimization. • • • • • Implemented direct pricing strategies tailored to contractor workflows — reducing turnaround time and improving the competitiveness of client proposals. Managed large-scale budgets and upgraded internal systems, resulting in reduced overhead and increased profitability. Delivered high-impact product presentations and hosted strategic marketing events to position new lighting technologies and design innovations. Represented the company at major trade shows — strengthening relationships with designers and manufacturers across the U.S. Led and mentored cross-functional teams, including inside sales, overseeing daily operations, payroll, and benefits to ensure accuracy and high-performance output. Pacific Corporation – Manila, Philippines Sales Account Manager + Regional Team Leader June 2011 – April 2022 • Led regional sales and operations for a powder coating manufacturing company, managing a team that generated ₱3M+ in monthly revenue. • Developed and implemented regional sales strategies, training programs, and territory quotas across Luzon. • Built strong client relationships with contractors, builders, and commercial developers that led to an increased customer retention and recurring orders. • Streamlined order processing and credit approval systems, reducing delays and improving cash flow. • Created operations manuals and team workflows, improving team performance and onboarding efficiency. • Reported directly on executive leadership, contributing insights into sales performance, market trends, and client feedback. EDUCATION Bachelor of Science in Financial Management & Systems Development San Beda University – Manila, Philippines (2011) HOBBIES AND INTERESTS Passionate about Global Travel, Surfing, Skydiving, Hot Vinyasa Yoga, and Basketball; trained as an amateur Muay Thai fighter. I also enjoy high-adrenaline experiences such as swimming with sharks and Cliff Diving, which fuel my grace under pressure and love for bold challenges.
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