Precious Monday

Precious Monday Bayelsa - - Objective Dedicated and experienced accounting professional with proven success managing finances for mid-size commercial organizations. Seeking an opportunity to use my decade of experience to serve the state government. Experience January 2018 August 2018 Photo masterpiece Virtual assistant Answered telephone to screen calls, provide information and take messages. Reviewed and updated client correspondence files and scheduling database. Posted open positions on company and social media websites. October 2018 February 2019 Luxury Hub Customer service Upheld strict security standards to protect sensitive customer information. Kept detailed records of customer transactions, recording support inquiries, complaints and actions taken. Provideded targeted customer support via live chat, email, and telephone. Studied customer interactions and collected feedback to identify potential service improvement. Recommended product, packaging, and billing method improvements to minimize customer complaints. April 2019 December 2019 DE real image Graphics designs Created inspiring Designs for clients,create visual communications, such as branding and advertising. Create graphics and layout for wide variety of products including company logos January 2020 - April 2020 Rennys digital Customer service Processing orders and transportations. Answered customer phone calls and emails, responding to customers’ questions and concerns.Maintained a positive attitude and calmly respond to customers’ complaints Open new customer account,Prepare product and customer reports by gathering data collected during customer interactions June 2021 November 2021 Riches enterprise Virtual assistant Handled travel arrangements, manage schedules Provide customer support, such as answering questions and processing orders Transcribe documents, data entry and spreadsheet management Organize files and documents, Order supplies.Prepare presentations according to instructions given. February 2022 July 2022 Magenta company limited Graphics designs creates compelling visuals that inspire and captivate audiences. created everything from posters and billboards to packaging, logos and marketing materials, also collaborate with other graphic designers, marketers, business analysts, writers, and programmers to create successful products or campaigns, September 2022 January 2023 Zora's technology Graphics designs Create designs using illustration, photo editing and layout software Select colors, images, typography and layout for communication materials, including websites, logos, signs, books, magazine covers, annual reports, advertisements, and social media posts. Keep up-to-date with the latest design trends, tools, and technologies.Amending designs based on client and stakeholder feedback. Ensuring final graphics and layouts are visually appealing and on-brand. June 2023 December 2023 Zurich insurance PLC Customer service handling complaints to building strategies for improving the overall customer experience and fostering loyalty, assisting customers with product/service inquiries, ensuring a positive service experience and customer satisfaction.answering customer questions, providing information about products/services, and assisting with easy troubleshooting issues. January 2024 Present Joe Steve's couture Virtual assistant help manage a budget, make purchases, and track expenses.scheduling meetings, booking travel, organizing calendars, and even answering phones via a connecting line Education 2017 Determine international school Skills Virtual assistant Customer service support Graphics designs Knowledge management Calendar management Languages English Pidgin language