PRECIOUS ADEL MALOLOS
7147 Lanzones St., Comembo, Makati City- |-
CAREER OBJECTIVE
To continue my career with an organization that will utilize my skills to benefit mutual growth and
success.
WORK EXPERIENCE
A2BHQ
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November 2018 – April 2020
Virtual Assistant (Home-based)
➢ Assistant to the CEO
o Sets or schedules in-person meetings and calls.
o Bridges online meetings and takes notes of the meetings.
o Transcribes meetings’ audio recordings.
o Books travel and hotel accommodations.
o Prepares travel or events workbook.
o Administrative work, data entry and online research.
o Keeps CEO’s outlook contacts updated.
o Ensures that all CEO’s requests are processed in an accurate and timely manner.
➢ Sales Admin
o Prepares sales documents (pitches, proposals, job arrangement letters & statement
of works)
o Email management - monitors sales mailbox and attends to client’s queries and
requests as needed.
o Monitors and updates leads’ status at CRM.
Accenture, Inc.
February 2006 – March 2018
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Accounts Receivable Billing Consultant (March 2016 – March 2018)
➢ Receive and reconcile payment received from the group.
➢ Do total account management.
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Implementation Consultant (December 2012 – February 2016)
➢ Act as SME and POC for the team.
➢ Perform quality audit for the team.
➢ Handle escalations and re-works review provide root-cause analysis and suggest action items
for errors received by other IC.
➢ Perform data entry and research from various systems.
➢ Part of the special works and tasks group which monitors and manages escalations mailbox
(validate errors and respond to onshore counterparts and clients regarding the status and
completion of reworks and escalations).
➢ Collaborates in creating error trending reports, production reports and other reports.
➢ Train newly hires.
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Eligibility Consultant (February 2006 – December 2012)
➢ Process enrollment requests in an accurate and timely manner.
➢ Ensures that set production turn-around times are met.
➢ Research and resolve issues in an enrollment request given the tools provided by the project.
➢ Communicates and coordinates with the team lead or supervisor and onshore counter - parts
to resolve issues or questions on enrollment transactions.
➢ Perform buddy quality audit.
EDUCATION
University of Makati
• Bachelor of Science in Computer Science; Major in Object Oriented Programming
June 2001-April 2005
• Civil Service Exam Passer
TECHNICAL SKILLS
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Computer literate (MS Word, Excel, PowerPoint, Outlook, Access).
Knows how to use the internet.
Can operate fax and photo copier machines.
Able to manage files in electronic forms such as Dropbox and Google Drive.
PERSONAL PROFILE
Date of birth: August 22, 1984
Place of birth: Makati
Marital Status: Single
Religion: Catholic
Nationality: Filipino
Known Languages: Filipino, English
Father’s Name: Alfredo M. Malolos
Occupation: N/A (Deceased)
Mother’s Name: Conchita A. Malolos
Occupation: None
Children’s Name: Alyssa Colleen Malolos
Andrei Akhil M. Advincula
REFERENCES
Available upon Request
