Precious Madugu

As a call center agent I have had experience in different roles including as a follow up agent, and invoice analyst and then as a sales agent.

In my role as a follow up agent, I had to make follow up calls to hospitals and doctor's offices about medical records that we have requested in the past.

As an invoice analyst I received invoice on behalf of our customers, review them and approve if they are compliant with the provider's state statutes, or dispute them if they are not compliant.

In sales, I worked as an appointment setter and an insurance sales agent.