Precious Joveine Baniog

Precious Joveine Baniog Education Mapua Malayan Colleges Mindanao Senior High School (Grade 11 Completer) Academic Strand: Accountancy Business Management (ABM) GPA: 96/100% (With High Honors) Davao City, Philippines 2024 Experience Preppy’s Bouquet E-commerce Operations & Client Support VA • • • • Responded to customer messages and assisted in placing orders through social media. Recorded payments, tracked transactions, and coordinated courier schedules. Updated order logs and ensured smooth fulfillment. Created and arranged satin flower bouquets to meet client specifications. Pinky Pastry Order Fulfillment & Customer Service VA • • • • Davao City, Philippines City, State January 2024 – June 2024 Davao City, Philippines September 2024 – Present Managed customer inquiries via Facebook and other messaging platforms. Processed orders, updated payment records, and coordinated delivery schedules. Tracked transactions and delivery confirmations. Accommodated special requests and resolved order concerns. Leadership & Activities Mapua Malayan Colleges Mindanao Davao City, Philippines Leader, Senior High School Entrepreneurship Project (2023) July 2023 – May 2024 • Led a team in developing and presenting a business concept during the school’s entrepreneurship event. Received positive recognition from the judging panel for the creativity and quality of the business idea and products pitched. Mapua Malayan Colleges Mindanao Davao City, Philippines Featured Writer, Aninaw MMCM School Publication July 2023 – May 2024 • Published multiple articles and literary pieces; recognized for creativity and writing excellence. Skills & Interests [Note: Optional] Technical: Google Workspace, Microsoft Office, Canva, Shopify, Trello, Meta Business Suite, Email Management, Online Payment Platforms, Courier Booking Apps - Fluent Language: Filipino (Fluent) , English (Fluent) Laboratory: Not Applicable Interests: Exploring new business ventures, creating floral arrangements, walking and running for wellness, and traveling to discover diverse cultures.