With over three years of experience, I've helped businesses and professionals deliver excellent customer experiences, streamline operations, and stay organized.
My Customer Support Experience:
Reduced response times by up to 30%, resulting in higher customer satisfaction scores and repeat engagement
Effectively resolved technical and non-technical issues, ensuring prompt and thorough solutions
Managed customer inquiries, complaints, and escalations with a calm, solutions-focused approach
Reliable Virtual Assistant Service:
Managed calendars, emails, and scheduling for busy executives and entrepreneurs
Handled data entry, document preparation, and online research with accuracy
Coordinated tasks and communication across tools like Google Workspace, Slack, Trello, Zendesk, and Freshdesk
Key Strengths:
Exceptional communication skills (written and verbal)
Strong organizational and multitasking abilities
Proficiency with CRM and productivity tools
Problem-solving and conflict resolution skills
Why You Need Me:
A customer-first mindset and adaptability. I consistently bring professionalism, discretion, and efficiency to every role.
Are you seeking a dedicated professional who can contribute meaningfully to your team? Reach out, and let's discuss further.
Sincerely,
Precious Iwueze