Precious Iwueze

Precious Iwueze

$10/hr
Customer Support -Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
About

With over three years of experience, I've helped businesses and professionals deliver excellent customer experiences, streamline operations, and stay organized.

My Customer Support Experience:

  • Reduced response times by up to 30%, resulting in higher customer satisfaction scores and repeat engagement

  • Effectively resolved technical and non-technical issues, ensuring prompt and thorough solutions

  • Managed customer inquiries, complaints, and escalations with a calm, solutions-focused approach

Reliable Virtual Assistant Service:

  • Managed calendars, emails, and scheduling for busy executives and entrepreneurs

  • Handled data entry, document preparation, and online research with accuracy

  • Coordinated tasks and communication across tools like Google Workspace, Slack, Trello, Zendesk, and Freshdesk

Key Strengths:

  • Exceptional communication skills (written and verbal)

  • Strong organizational and multitasking abilities

  • Proficiency with CRM and productivity tools

  • Problem-solving and conflict resolution skills

Why You Need Me:

A customer-first mindset and adaptability. I consistently bring professionalism, discretion, and efficiency to every role.

Are you seeking a dedicated professional who can contribute meaningfully to your team? Reach out, and let's discuss further.

Sincerely,

Precious Iwueze

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