I’m a Customer Service Representative with 5 years of hands-on experience delivering exceptional support through live chat, email, and phone. I specialize in helping businesses maintain strong relationships with their customers by providing fast, empathetic, and solutions-driven assistance.
I’ve worked with startups and established companies across e-commerce, SaaS, healthcare, and more—handling high-volume inquiries, managing CRMs like Zendesk, Freshdesk, and HubSpot, and resolving issues efficiently while keeping customer satisfaction high.
What sets me apart:
• ✅ 5+ years of proven customer service experience
• ✅ Excellent written and verbal English communication
• ✅ Fast typing (70+ WPM) and tech-savvy
• ✅ Familiar with CRMs, help desk tools, and ticketing systems
• ✅ Adaptable to different tones and brand voices.
My mission is simple: to represent your brand with excellence, resolve issues quickly, and keep your customers coming back.
Clients love working with me because I’m reliable, communicative, detail-oriented, and proactive. I solve problems, adapt quickly, handle tasks professionally, and always prioritize their needs and customers with care.