Precious Itoro

Precious Itoro

$5/hr
Customer Service | Email & Chat Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Shomolu, Lagos State, Nigeria
Experience:
5 years
About

I’m a Customer Service Representative with 5 years of hands-on experience delivering exceptional support through live chat, email, and phone. I specialize in helping businesses maintain strong relationships with their customers by providing fast, empathetic, and solutions-driven assistance.

I’ve worked with startups and established companies across e-commerce, SaaS, healthcare, and more—handling high-volume inquiries, managing CRMs like Zendesk, Freshdesk, and HubSpot, and resolving issues efficiently while keeping customer satisfaction high.

What sets me apart:

• ✅ 5+ years of proven customer service experience

• ✅ Excellent written and verbal English communication

• ✅ Fast typing (70+ WPM) and tech-savvy

• ✅ Familiar with CRMs, help desk tools, and ticketing systems

• ✅ Adaptable to different tones and brand voices.

My mission is simple: to represent your brand with excellence, resolve issues quickly, and keep your customers coming back.

Clients love working with me because I’m reliable, communicative, detail-oriented, and proactive. I solve problems, adapt quickly, handle tasks professionally, and always prioritize their needs and customers with care.

Languages
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