Precious Imafidon

I'm a dedicated, results-oriented professional with a proven track record in customer service, sales, and IT support.

I have a strong foundation in customer service, having gained valuable experience at my previous companies, Turbham Limited and Inspyre Trend. My role at Turbham involved working on a global project called Glutality, which focused on healthcare for diabetic patients, demonstrating my ability to work in cross-functional teams and contribute to international initiatives.

As a Sales and Customer Service Specialist, I consistently exceeded weekly onboarding quotas, averaging 42 new patients per week. To streamline the onboarding process and improve patient satisfaction, I implemented a new system that reduced patient wait times by 25%. This achievement demonstrates my ability to drive process improvements and deliver exceptional results.

Also, I'm a Virtual Assistant who loves helping busy professionals stay organized and productive. I perform tasks like email management, data entry, research, calendar management, expense tracking and reporting, travel management, and other administrative tasks.