I am a dedicated Customer Support Virtual Assistant with 3 months of hands-on experience in customer service and administrative support. I currently work as a Customer Support Representative with EaseMoni Loan (Opay), where I contact customers to remind them of loan repayments, assist with payment processes, and respond to inquiries professionally.
In addition to my work experience, I received practical training at Career Creators Academy, where I developed skills in email management, calendar management, data entry, and general administrative support. This training equipped me with the ability to manage inboxes, organize schedules, and maintain accurate records efficiently.
I have strong communication and problem-solving skills, and I am comfortable handling customer interactions while maintaining a positive and professional attitude. I am detail-oriented, organized, and able to work independently in remote environments.
I am committed to providing reliable support, improving customer satisfaction, and contributing positively to any team or organization I work with.