Precious Igbinovia

Igbinovia precious osawonamen Summary A self-motivated, collaborative fellow with the ability to build strong communication amongst peers and implement coordination. Committed to being proactive and reliable and passionately executing high levels of support. Conducting data entry exceptionally well using project management tools. Contact Address: 37 Macgregor, Napier Gardens Estate, Ikota, Lagos, Nigeria. Phone number; - Email:-Linkedin: Precious Igbinovia Date Of Birth 30 September 1999 Work Experience Skills Clozetsale Ng, -Customer Service Representative / Inventory Manager Technical Skills oct 2023 - june 2024 Handled Customer calls despite the degree of challenge, in a courteous and professional manner. Provided accurate information about the company's products and services to customers. Developed a strong relationship with customers by providing exceptional customer service. Sustained proper customer service etiquette that created special experiences for customers. Resolved customers complaints in a professional manner. Conducted regular physical inventory counts and reconcile with system records. Ensured proper labeling and categorization of inventory items. Monitored and maintained optimal inventory levels. Novia Works Network, -Executive Assistant June 2022 - August 2023 Assisted in managing and coordinating schedules and meetings for the CEO Organized and maintained important records and documents ensuring efficient access to information as needed. Provided administrative support, including answering phone calls and preparing correspondence. Assisted with special projects or initiatives, conduct research and mange project timelines. GabyCanCook, -Customer Service Representative / Social Media Manager Nov 2021 - April 2022 Managed the company's social media platforms such as Facebook, Instagram, Whatsapp. Customer Support: Responded to customers enquiries and complaints via the company's social media platforms. Scheduled posts and engaged with the audience. 1st Nu-Age Global Link Limited, -Virtual Assistant May 2021- September 2021 Managed and responded to emails. Handled data entry and maintained database. Liaise with clients, vendors, and other stakeholders. Scheduled and coordinated appointments, meetings and events. Use of software applications such as; Microsoft office suite, google workspace. Use of communication tools such as; Microsoft Teams, Google Meet, Zoom Typing and Data Entry. Use of Project management tools like slack, click up and Help scout. Soft Skills Strong communication skill. Customer centric. Interpersonal skill. Time management and attention to detail. Problem solving skill. Adaptability skill. Languages English (Fluent) Edo (Fluent) Certification Nigerian Red Cross Society (2023) Additional Information organized a successful swap party as the project lead. Volunteer Treasurer, Local Nonprofit Organization. Voluntarily generated token codes in a financial firm. Voluntarily typed formal letters in a financial company using Microsoft word. Started my online clothing business and successfully grew the social media accounts from scratch. Work Experience UptownProHomes,- Front Desk Officer January 2025 - Present Welcome / Receive clients in a respectful and professional manner. Handled Customer calls despite the degree of challenge, in a courteous and professional manner. Provided accurate information about the company's services to customers. Developed a strong relationship with customers by providing exceptional customer service. Sustained proper customer service etiquette that created special experiences for customers. Resolved customers complaints in a professional manner. Educational Background Bachelor Of Science In Chemistry University Of Benin, Benin city, Edo State, Nigeria. Specialized In Pure And Applied Chemistry. West Africa Examination Council Certificate Springfield High School, Benin City, Edo State, Nigeria. National Common Entrance Examination Certificate Command Children School, Benin City, Edo State, Nigeria. Achievements Participated in a seminar presentation on the Extraction, Characterization and Thermal Stability Of Moringa Seed Oil. Interests Open to new experiences and learnings. Attending Social events. Open to building and maintaining professional relationships Pursuing additional training or certifications in relevant fields.