Precious Grace Juntong

PRECIOUS GRACE JUNTONG EXECUTIVE ASSISTANT PROJECT MANAGER WORK EXPERIENCE Website Project Manager Jacob & Co Oct 2021 November 2024 Oversee the development of web projects from the inception stage to the live online deployment thereof. Help troubleshoot problems that arises on the website as well as make sure the website's performance is topnotch. SOC MED CONTENT CREATOR Direct client [ Simply Social Media ] CONTACT Oct 2020Feb 2021 - Create and schedule 15 to 60 posts for each for a direct client. Platforms covered are Twitter, Instagram and Facebook. SOC MED ASSISTANT / INFLUENCER MARKETING ITALIC BLACK July-Sept 2020 Sourced Youtube and Instagram influencers and reached out to them on Instagram to offer them our product of if they want to be our ambassador. SOC MED CONTENT CREATOR STEADFAST SOCIAL MEDIA Sept 2019June 2020 Create and schedule 15 to 60 posts for each client from different industries every month (Real estate, digital marketing, cleaning company etc) EMAIL OUTREACH SPECIALIST MARYVILLE UNIVERSITY - COCREATIVE MARKETING May 2019 Tasked to reach out to prospects through email and do follow ups after a certain period of time. REGIONAL HIRING MANAGER MAID IN YOUR HOMETOWN Responsible for hiring and training onsite cleaners (US and CANADA) and online staff from the Philippines. Handles inquiries and concerns of the VA and cleaners and direct it to the proper department if required. - SALES AGENT REPRESENTATIVE CAMPERTRAVEL-DRIVE NOW PTY LTD Supports the team by receiving telephone calls, responding to emails and attending chat enquiries from clients who are interested in renting a motorhome; assisting clients of their travel itinerary, coordinating with various motorhome/campervan suppliers all over the world. Resolves client complaints and escalating them to proper channels when needed. Page 1 - TOOLS I USE Trello, Asana, Monday and Hubspot Mailchimp Airtable Dropbox Zoom, Loom and Xencall Gsuite and Microsoft office tools Canva Hootsuite | Buffer | Sendible Zoho Social | Planoly | Hero Dovetale Slack Dynamics 365 Business Central Wave Shopify/Pagefly SKILLSET Administrative Work Email Management Human Resource Management Customer Support Data Entry /Research Social Media Management Personal Assistant Chatbot creation Basic graphic design Telemarketing and email marketing PRECIOUS GRACE JUNTONG EXECUTIVE ASSISTANT SOCIAL MEDIA CONTENT CREATOR WORK EXPERIENCE VIRTUAL ASSISTANT NEXT LEVEL IT TELESERVICES - Provides service to different clients and campaigns such as setting appointments to clients, converting cold and warm leads to sales, data entry, lead generation,providing customer and client support when needed and targets quotas set by different clients and projects.Has also worked as an executive assistant to a business director of a solar company for a year. CUSTOMER SERVICE REPRESENTATIVE TRANSCOM / COMCAST Resolve complaints from clients with their Comcast account, reviews account that needs to be billed and assists customers with creating a new account or updating their old one. CONTACT - - TOOLS I USE Trello, Asana, Monday and Hubspot Mailchimp Airtable Dropbox Zoom, Loom and Xencall Gsuite and Microsoft office tools Canva Hootsuite | Buffer | Sendible Zoho Social | Planoly | Hero Dovetale Slack Dynamics 365 Business Central Wave Shopify SKILLSET Page 2 Administrative Work Email Management Human Resource Management Customer Support Data Entry /Research Social Media Management Personal Assistant Chatbot creation Basic graphic design Telemarketing and email marketing