Precious Ezeh

Ezeh Precious Chinenye Lagos, Nigeria| --SUMMARY Detail-oriented and highly organized Virtual Assistant with expertise in administrative support, customer service and workflow optimization. Adept at managing schedules, emails and travel management while maintaining professionalism and confidentiality. Proficient in leveraging digital tools to streamline tasks and enhance team productivity. Known for excellent communication, problem solving skills, and a proactive approach in remote and in-person environments. EDUCATION University of Ilorin | B.Sc Plant Biology Ilorin, Kwara state- WORK EXPERIENCE Chathub Nigeria Limited, Lagos — Customer Care Representative, April 2024 -September 2024 ●​ ●​ ●​ ●​ Responded to customer inquiries via phone, providing accurate product and service information. Resolved customer issues efficiently and escalated when necessary . Collaborated with cross-functional teams to improve the customer experience Stayed updated on company policies, product and services to ensure high-quality support. De Okeson MOTORS, Lagos — Personal Assistant ●​ ●​ ●​ ●​ ●​ Lagos, March 2022 - September 2022 Managed scheduling and calendar coordination for the CEO. Drafted, reviewed, and sent communications on behalf of the CEO. Organized meetings, prepared documents and handled logistics. Coordinated travel arrangements and maintained detailed records. Prioritized and responded to emails promptly and professionally. Ministry of Agriculture and Natural Resources— Intern June 2020 - December 2020 ●​ Assisted the Farm team with plant nursery and care. ●​ Supported green house maintenance, structures and equipment upkeep. SKILLS ●​ Relationship Management. ●​ Excellent written and verbal communication skills. ●​ Proactiveness and Team collaborations. ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Human Resource Analytics. Proficiency in Microsoft Office Suites. Strong organizational skills. Problem-solving and analytical thinking. Attention to detail Calendar and Email Management. Professionalism and Time Management. Travel Management. INTERESTS ●​ Reading ●​ Fashion ●​ Art ●​ Career Growth ●​ Tourism ●​ Philanthropy LANGUAGES ●​ English ●​ Igbo CERTIFICATIONS ●​ University of Ilorin — B.Sc Plant Biology October 2023. ●​ African Leadership Academy (ALX Africa) — Virtual Assistant Programme ●​ Certification in Customer Service Support, Airtel Nigeria