Entry Level IT Support | CRM and Helpdesk Tools | No Code Automation
I’m an entry-level digital operations professional with hands-on experience supporting teams through project coordination, workflow automation, CRM setup, scheduling, and documentation.
I currently work with tools like Zapier, HubSpot, Freshdesk, Click Up, Slack and Google Workspace to help teams stay organized and automate everyday tasks.
I’ve already gained practical experience in:
• Setting up basic automations with Zapier
• Organizing tasks, statuses, and views in Click Up
• Creating and managing tickets in Freshdesk
• Setting up contacts, pipelines, and simple CRM workflows in HubSpot
• Configuring channels, permissions and workspace settings in Slack
• Troubleshooting simple technical issues
• Writing clear documentation, notes and SOPs
What I can help with right now:
• Beginner level Zapier automations
• Basic CRM setup (HubSpot)
• Simple helpdesk setup (Freshdesk)
• Click Up workspace organization
• IT support and admin tasks
• Data entry and tool cleanup
• Writing SOPs and workflow documentation
• Chat and email customer support
Why work with me?
• I communicate clearly and ask the right questions
• I learn fast and adapt quickly
• I follow instructions accurately
• I’m patient, reliable, and detail oriented
• I’m actively training full time to strengthen my technical skills
• I care about doing good, quality work
I may be early in my IT support journey, but I bring consistency, curiosity and a strong willingness to grow. If you need someone teachable, dedicated and ready to contribute, I’d be glad to support your team.