Precious Egoabuchi Ejikeme Ovuegbe

PRECIOUS EGOABUCHI EJIKEME-OVUEGBE EXECUTIVE VIRTUAL ASSISTANT-| - | Umuahia, Abia State, Nigeria | https://www.linkedin.com/in/precious-egoabuchi-ejikeme-ovuegbe PROFESSIONAL SUMMARY: Accomplished and meticulously organized Executive Assistant with a wealth of expertise spanning more than 9 years, encompassing both on-site and remote roles. Proficient in delivering unwavering support to C-level executives, executive teams, and distinguished business leaders in the execution of daily administrative and operational functions, thereby contributing to the overall success of dynamic financial service startups, as well as small and medium-sized enterprises. My competency lies in my proactive approach, wherein I consistently anticipate the requirements of executives, optimize recurring operations, and steer strategic initiatives. This strategic acumen has yielded remarkable results, bolstering companies' Return on Investment (ROI) by an impressive 150% over the past four months My laser-focused attention to detail equips me to adeptly oversee the complex scheduling of multiple executives, meticulously coordinate travel logistics, and institute sophisticated administrative systems to automate critical tasks and operations. This, in turn, has culminated in heightened business revenue and a remarkable uptick in project completion rates, enhancing overall efficiency in fast-paced work environments. SKILLS| COMPETENCIES: Graphic Designing | Video Editing | Email management | Executive calendar management | Travel arrangement & logistics | Meeting agenda | Meeting minutes | Presentations | Stakeholder management | Appointment scheduling | Expense report | Budget tracking | Project management | Report writing | Authoring surveys | Correspondence writing | Team management | Customer support | Filing electron document | Problem-solving | Good computer skills | Team player | Excellent written and verbal communication skills | Confidentiality & discretion | Time management skills | Detail-oriented | Organizational skills | Excel & Word | G-mail | Zoom | Microsoft office suite| Google meet |Trello | PowerPoint | Calendly | Google workspace | Skype | Slack | MS Access | Google Sheet & Doc AREAS OF EXPERTISE: Pioneering and innovative solutions for strategizing and implementing projects that enhance the business's value proposition by a notable 65%, leading to a remarkable surge in ROI exceeding $30,000 Employing innovative relationship-building strategies, coupled with the capacity to attentively address and resolve client-specific issues within their business, all underscored by a deep well of empathy and a high level of emotional intelligence (EQ). Utilizing a design thinking approach to gain a comprehensive understanding of financial operations and collaborate effectively with professional teams to deliver tailored solutions to targeted markets and customers. This approach has consistently yielded an impressive customer retention rate, with over 90% of clients and customers returning for further engagements. WORK EXPERIENCE: PRECYGALAXY CONCEPT Executive Assistant Remote September 2022 - September 2023 ● Provided administrative support to 3 Executives, including appointment scheduling using Calendly & Google Calendar, travel arrangement using Google flights, Google Travel, Expedia, & Booking.com, and recording expense reports using Excel & Google Sheets to save 38% cost and 8+ hours daily for the executive team which led to 80% increased work productivity. ● Utilized Intercom, Gmail, & Outlook to screen and prioritize 50+ daily incoming calls, emails, and website inquiries as a Customer Support representative on behalf of the executives. ● Managed and maintained executive calendars using Google Calendar which led to 95% timely and accurate scheduling of appointments and meetings reducing double-booking by 75% and increasing the chance of early attendance to sessions by 80%. Prepared and systematized documents using Google Docs & G-Drive, Presentations using PowerPoint and ● Slide, and reports using Word & Doc to increase the executives' productivity by 35% reducing disorganization pre-meetings and appointments by 28%. Collaborated with a 3+ executive team to engineer an improved dissemination process for updating ● information across 100 cross-functional team members, trimming communication time by 60%. Screened and managed multiple Gmail inboxes with 2K+ emails, trimming it down to zero for 3 Executives, ● giving timely email communication support to 100+ daily emails, and helping the executives stay organized by 80%. Fidelity Bank Plc Customer Service Representative On-Site January 2018 - August 2021 ● Handled the financial transactions of the company with accuracy and discretion and managed expenses efficiently using financial management software like Quickbooks Online, Xero, and Google Sheets ensuring 100% financial transparency. ● Organized and maintained official documents, contracts, and agreements using a cloud-based software to decrease loss by 72% leading to an increased organization for the executive team and company by 44%. ● Served as a point of contact for internal and external stakeholders, representing the executives, this led to an increased client-executive relationship by 45% decreasing conflict between stakeholders and the management by 12%. ● Oversaw the execution of unique projects and initiatives leading to 67% increased Project success, inculcating the SMART and OKRs method of Project Management using Trello, Asana, Monday.com, and Google Sheets to ensure smooth daily operations and organizational efficiency of the team. ACCOMPLISHMENT(S) : Drove 38% improvement in project Management, accuracy, & efficiency for 9+ years, and built an outstanding team with top-notch administrative leadership skills for process improvement initiatives leading to 80% increased ROI. Facilitated timely budget reports and incorporated clear communication plans and channels between crossfunctional teams to eliminate conflict and increase response time by 80%. EDUCATION AND CERTIFICATION(S): MICHAEL OKPARA UNIVERCITY OF AGRICULTURE UMUDIKE, ABIA STATE, NIGERIA BSc in MARKETING Second Class Honour 2.1 INSTITUTE OF MANAGEMENT AND TECHNOLOGY (Ordinary National Diploma ) HND in MARKETING Upper Credit. PROJECT MANAGEMENT CERTIFICATION | DEXA CERTIFICATE OF COMPLETION Adobe Premiere Pro CC Video Editing Course From Beginners to Pro PROFESSIONAL COURSE IN MARKETING National Institute of Marketing In Nigeria (NIMN) Prevailing ComputersPrevailing Computers Logo Designing Advance Excel and PowerPoint, Computer Programming, Specific Applications