Cover Letter
TO WHOM IT MAY CONCERN
Dear Sir / Madam
My name is Nonkululeko Precious Cele I am currently studying a Degree in Bachelor of Commerce in Management at Lyceum Collage. I would like to gain more experience and knowledge in the field of administration.
I would appreciate if I am granted the opportunity of enhancing my career and grow my knowledge in the field and any other career opportunities. I'm hard working, punctual, solution oriented and skillful.
Through the past 13 years of my working career I have acquired great administration skills, I am also target driven and a good team player always calm and keeping a level head in tough situations and trying to find solutions to difficult situations, I can work productively and efficient without supervision and have strong office admin skills, I am computer literate in MS Word, MS Outlook, MS Excel, MS Power point and I embrace challenges where I can learn more.
I have great interpersonal skills, attention to detail and can communicate to individuals on a personal and a professional level.
I strongly believe that given half the chance I would do very well as I believe in working hard and proving one’s self.
I would be very grateful if you could consider my application.
Regards
Miss. Nonkululeko Precious Cele
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Personal Details
Name:Ms. Nonkululkeko Precious
Surname:Cele
Date of Birth: 19 September 1986
Address: Postal: 282 hawk road, waterloo, 4319
Residential: Lot 282, 19 hawk road, waterloo, 4319
Identity Number:-
E-mail: -/-
Mobile Number::083 - /-
Nationality:South African
Marital Status:Single
Educational Background
Summary of Qualifications:
2018: Degree in Bachelor of Commerce in Management
Institution: Lyceum Collage
Qualification Obtained: Still in Progress with Year 1
Majors: Financial Accounting 1, Commercial Law, Economics 1, Financial Management 1
Status: Still in Progress
2005: Grade 12 (Matric)
Institution: Phoenix Technical Secondary School
Qualification Obtained: Senior Certificate
Majors: English: First language, Afrikaans: Second language, Physical Science, Trade: Electronics, Technical drawing.
Status: Completed
Computer Expertise
Microsoft Office (Word, excel, PowerPoint, outlook), Internet & Email, Windows, Multimedia
Skills Obtained
Retention, Leadership, Minutes taking, teaching and Learning, Composing of Reports, Training, Examination Invigilation
2005: Certificate for Life Skills and HIV/AIDS Peer Education
2006: Certificate in Computing
2013 and 2016: Certificate in First Aid (Level 1) Training
2009: Certificate in Contact Centre Skills Development
Community Service
Work with the church to help and assist all that we can (Compassionate ministry)
Workshops/ Seminars/ Training Programmes/ Achievements
Workshop:- Member of TADA (Teenagers Against Drugs and Alcohol Abuse) – High School (Phoenix Technical Secondary School)- 2003 to 2005
Training Program:- Peer Educator for HIV & AIDS - High School (Phoenix Technical Secondary School)- 2003 to 2005
Training Program:- Management and Leadership Development program- Regent Business School- 2014 (3 days)
Seminar:- Centre for Women’s Leadership Program- MANCOSA(GSB)- 2016 (1 day)
Workshop:- IT Workshop for Creating WebPages, C# Projects and Hardware Engineering – (CTI Collage) - 2005
Achievement:- Certificate for Most Improved Advisor – Regent Business School – 2012
Award:- Certificate for Long Service (for 5 years) – Regent Business School - 2015
Training Program:- Strategic Marketing – Durban University of Technology (DUT) - 2017
Professional Experience/ History
___________________________________________________________________________
Company: Regent Business School
Position :Filing Office – Filing Administrator
Period:May 2017 – to date
Job Description: KEY PERFORMANCE AREAS
Sighing in and out of files, capture the person who took the file out on the system.
Scan and label all file to have an electronic copies on the system.
Keep all files intact and make shore no files go missing.
Label all hard copies of file according to year, programme and student number.
Keep file request files for each department.
Do file verification to see if all needed document are on the file, if not request for the student.
Data capturing, entering student information on the MIS system.
Reference: Mrs. Eureka Francis (H.O.D) – 031 -
Company: Regent Business School
Position :Marketing – Student Advisor
Period:January 2017 – May 2017
Job Description: KEY PERFORMANCE AREAS:
Recruiting returning students
Making calls, sending emails and sms’s to students who are to register.
Closing queries on the SID system for the Marking department.
Attending to deferrals / putting studies on hold
Cancellations of program / studies
Re-registrations of repeat modules.
Consulting and advising students accordingly.
Data capturing, entering student application / registration information on the MIS system.
Reference: Mr. Brandon Govender (H.O.D) – 031 -
Company: Regent Business School
Position :Student Support Administrator (Team Leader)
Period:November 2011 – December 2016
Job Description: KEY PERFORMANCE AREAS:
SID (in house system) is familiarized and thoroughly understood
Efficient and effective handling of queries
Ensuring queries are closed off timeously
Effectively follow up with departments for closure of queries.
Familiarizing information that has been changed and updated in different departments
Ensuring that queries get resolved within the Student Information Desk department rather than other departments.
Data capturing, entering student queries on the SID system.
Ensuring the workspace and work environment is always neat and tidy
Relief of reception duty
When a query is raised (Telephonically, email, fax or walk-in), search for student on SID (in house system) (previous queries) to ensure query is has not been logged on previously.
Contact student directly if not clear of nature of query.
Logging on of student queries (query number generated)
Following up of the query via department HOD or Student Information Desk HOD
Provide student with relevant information.
OTHER SKILLS OBTAINED:
Marketing and Recruitment – recruiting student for all programs, doing presentation to secondary schools and hosting exhibition for marking and reciting students.
Assessments – send assignments for marking, capturing assignment marks on the system, seeding all marked assignments to students.
Exams – Quality Assuring exam papers, calculating for exam marks, releasing of exam marks, assisting in supplementary exams as well.
Business Development – doing presentations at Municipalities for short causes, assist in putting together special programs as the municipality and other organization require.
Reference: Mrs. Farahana Hussein (H.O.D) – 031 -
Company :Regent Business School
Position:Receptionist/Administrator
Period:July 2010 – November 2011
Job DescriptionKEY PERFORMANCE AREAS:
Sound knowledge of the institution and processes of all departments.
Good communication, email, telephone and computer skills.
Efficient and effective handling of calls
Effectively communicating messages to relevant people
The overall cleanliness – The look, feel and smell of the work environment is good.
Typing for management
SPECIFIC DUTIES:
Ensuring telephone calls are answered within 3 rings.
Ensuring calls are correctly directed to individuals and messages are correctly and timeously given to respective staff.
Ensuring all staff sign in and out of register
Inform HR department of absenteeism’s
Assisting marketing department capture prospective student information on system.
Signing for packages going out and coming in from courier services.
Handing out and assisting students fill out query sheet.
Collecting and handing over of assignments when required
Reference: Mrs. Farahana Hussein (H.O.D) – 031 -
Company:Metanomy – Call Centre
Position:Sales Consultant (Outbound)
Period:January 2009 – December 2009
Job Description:
Making outbound calls
Data capturing
Marketing and selling of product
Reference:Ms. Nokhy Manyathi (Team Leader) -
Company: The Hub Store
Position :Cashier and Sales Assistance
Period:October 2007 – March 2008
Job Description:
Cashing of sales
Salesperson
Stock taking
Reference: Mr. Lawrence (Supervisor) -
