Precious Bassey Edem

Detail-oriented and customer-focused customer support representative with experience managing client interactions, resolving issues, and supporting efficient daily operations in fast-paced environments. Strong communicator with a proactive approach to problem-solving and service excellence.

Proficient in tools such as Zendesk, Salesforce, Gorgias, Gladly, Slack, Microsoft Teams, Google Sheets, KASM, MAO, and Agility, enabling efficient ticket management, collaboration, and data tracking.