Precious Adaku Nnadi

Nnadi, Adaku Precious Virtual Assistant -,- No 20 Chief Ejims Street,Stadium Road, Port Harcourt, Rivers State.-www.linkedin.com/in/precious-nnadi EDUCATION Virtual Assistant Course, ALX, 2024 Bachelor of Science in Marketing, University of Port Harcourt, Choba. Graduation Year: 2018, Second Class (Lower Division) ● National Youth Service Corps (NYSC) Discharge Certificate, 2020 ● Zuri - Product Designer, 2021 ● Senior School Certificate, Zunic Education Centre, Rivers State, 2012 ● First School Leaving Certificate, Rose Bank Academy, Rivers State, 2006 SKILLS ● Email and Calendar Management ● Document Preparation and Data Entry ● Customer Service & Client Support ● Travel Booking and Coordination ● Microsoft Office Suite (Word, Excel, PowerPoint) ● Social Media Management ● Problem-Solving Skills ● Fast Learning Abilities ● Inbound/Outbound Calling ● Time Management & Multitasking AWARDS Certificate of Recognition as the Best Sales Person (2021) - VIVO Mobile Communication SUMMARY Detail-oriented and self-motivated Virtual Assistant with a strong background in administrative support, customer service, and travel coordination. I possess excellent organizational and communication skills, honed through my experience in various industries. Seeking to leverage my expertise to provide efficient and effective virtual assistance to clients. WORK HISTORY Travel Consultant November 2023 - June 2024 G126 Continental Travels, Port Harcourt, Rivers ● Managed client flight requests, booking, and itinerary preparation. ● Coordinated with airlines and vendors to ensure smooth travel experiences for clients. ● Assisted clients with visa processing and travel documentation. ● Maintained organized records of all travel-related transactions. Brand Ambassador December 2020 - May 2023 VIVO Mobile Communications Nigeria, Port Harcourt, Rivers State ● Created brand awareness through targeted marketing and social media campaigns. ● Provided exceptional customer service and met sales targets, earning the Best SalesPerson award in 2021. ● Managed customer inquiries and feedback Nigeria Received for surpassing sales targets and demonstrating exceptional customer engagement, leading to a significant contribution to the company’s overall success. Award in Recognition of Outstanding Product Knowledge Performance (2022) - VIVO Mobile Communication Nigeria Honored by the Training Department for demonstrating superior product knowledge and effectively applying this expertise to enhance customer satisfaction and sales outcomes. Recognition of Outstanding Performance (October 2022) - VIVO Mobile Communication Nigeria Awarded the Platinum Award for consistently delivering high-quality performance, exceeding expectations in customer service and sales metrics. Certification (Platinum Award) for Outstanding Performance (March 2023) - VIVO Mobile Communication Nigeria Recognized for exceptional performance and dedication, earning the Platinum Award for outstanding achievements in customer service and sales in March 2023. efficiently, fostering long-term relationships. Front Desk/Customer Service Executive April 2019 - October 2020 Pentagon Hotels and Suites, Port Harcourt, Rivers State ● Managed front desk operations, including check-ins and customer inquiries. ● Handled reservations and bookings, both online and offline. ● Resolved customer issues promptly, improving customer satisfaction rates. IT Assistant September 2018 - January 2019 Squirrel Technologies, Port Harcourt, Rivers State ● Provided technical support, managing software and hardware inventory. ● Assisted with data entry and customer record management. ● Supported IT projects by advising on timelines and technical direction. IT/Administrative Assistant August 2016 - December 2017 National Identity Management Commission (NIMC), Oyigbo, Rivers State ● Conducted NIMC online registration and maintained accurate records. ● Provided administrative support, including data entry and document management.