Praveen Gupta
SUMMARY
A “Performance Driven Professional” with 15+ years of total experience in IT industry.
International work experience with American & British customers
Track record for diagnosing problems and consistently delivering effective solutions and uptime of the servers
Strong experience in IT BAU Operations, Delivery and implementing various IT infrastructure projects
Strong technical experience in Virtualization, VMware ESXi, Microsoft Windows, Security Patching, Cloud AWS / Azure (Private, Public and Hybrid), AD, Backup, ITIL processes, Scripting & Vulnerabilities mitigation.
CORE COMPETENCIES
Administration and troubleshooting of various OS like VMware ESXi 6.7/7.0 & VMware Support Tools and Windows Server 2016 / 2019 with Virtualization & Cluster, VMware vROPS and vCenter
Security Vulnerabilities Assessment & Mitigation.
Strong knowledge of Azure / AWS Cloud and various common services like AD, Azure AD, DNS, DHCP, Patching, FTP, NFS, PKI and IIS Web Server
Knowledge of Networking (LAN /VLAN) and Radius server Administration
Server and Network devices monitoring through BMC, Solarwinds, OpsRamp, Manage Engine tools (OPManager, DC Patching, Desktop Central, Password Manager Pro)
Understanding and knowledge of HP 3PAR storage with Zoning and administration of SAN Switches
Work experience on mission critical servers like Cisco UCS, HP Superdome 2, HP ProLiant servers & IBM Series servers and DELL Series.
Installation, configuration and administration of HP Data Protector backup tool including tape library
Installation, Configuration & Backup of databases like IBM DB2, MSSQL (with Cluster) and Sybase etc.
Performance tuning of the systems and preparing automated reports
Managing, coaching and mentoring of junior sub-ordinates
Technical documentation, Business Reporting documents, SOP and presentation
Involvement in Full Life Cycle of SAP R/3 implementation.
Knowledge of ITIL processes (Incident / Problem / Change)
Knowledge of SAP BASIS Administration with Database Oracle 10g, IBM DB2 9.5, Sybase
Administration of Monitoring Tools BMC ITSM (Remedy), BMC Network/Server Automation and BMC Proactive Net Performance Monitoring System, BMC Entuity, BMC End User Experience Management
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
M.Tech-Computer Science with ‘A’ Grade from Rajasthan Vidyapeeth University, Rajasthan (year 2006)
Masters in Computer Science (M.Sc) from Kurukshetra University, Kurukshetra, India (year 2004)
Advanced Diploma in Computer Programming & Software Applications from TATA INFOTECH (year 2002)
BSc with Maths from HNB Gharhwal University, Dehradun, Uttarakhand (Year 2000)
TRAINING
Project Management Training (PMP)
ITIL v3 Foundation
Training on Architecting VMware infrastructure from Koenig, Greater Noida
Training on implementing Azure Cloud from Koenig, Greater Noida.
Five full days Training on implementing AWS Cloud from Koenig, Greater Noida
Five full days Training of HP-UX System Administration from HP, Hyderabad.
15 full days onsite training of BMC ITSM, BBPM, Entuity, BBNA, BBSA, EUEM, D&A from Column IT, Hyderabad
Project Management Training (PMP)
AWARD
Awarded on Annual Day with “Award of Excellence” from Coforge (Erstwhile NIIT Technologies Ltd), year 2018
Awarded with “Customer Choice Award” from Coforge (Erstwhile NIIT Technologies Ltd), year 2017
CERTIFICATIONS
Microsoft Azure Solutions Architecture Expert (MC ID:- / Certification number: H-)
ITIL® Foundation Certified in IT Service Management (EXIN, License ID:-)
Microsoft Certified Professional (MC ID:- / Certification number: F-)
Microsoft Certified Solution Expert (MCSE with Windows 2016)
VMWare Certified Professional – Data Center Virtualization 2019 and 2020
CURRENT AND PREVIOUS EMPLOYMENT DETAILS
Having 15+ years total IT Experience in VMware, Windows Hyper-V, Cloud (Azure/AWS), Virtualization/Failover, Cluster/Database /Antivirus /Monitoring/Backup/OS Administration (VMware, HP UNIX & Windows), Windows Domain Administration (AD/DNS/DHCP/GPO/WSUS) with Implementation, Migration & Support in the following organizations.
Droisys India Pvt Ltd from Feb 2022 to May 2023 as Sr. Consultant - IT Services, Noida
Coforge (Erstwhile NIIT Technologies) from May 2013 to Feb 2022 as Sr. Consultant – Datacenter, Noida
RJ Corp (VBL) from March 2012 to May 2013 as Manager – SAP BASIS & IT Infra, Gurugram
DSC Limited from March 2007 to March 2012 as Dy. Manager – SAP Basis & IT Infra, Gurgaon
MAJOR PROJECTS DETAILS
Customer premises, Greater Noida, India Since May 2023
Description:Tower Lead – Windows/VMware/Cloud
Duration:Since May 2023
Role Played:Windows/VMware/Cloud operations.
Skills & Project Detail:
Managing VMware ESXi Cluster and vCenter with 3000+ Virtual Server and 400+ Phy. Hosts
Administration AWS Cloud operations and Azure AD.
Managing monthly Windows Servers & 3rd Party patching (Non Production and Production Servers) through Shavlik tool, OpsRamp Tool, WSUS and Manage Engine (DC Patching for Servers)
Involved in Windows / VMware related upgrades, incidents and troubleshooting.
Involved to create VM templates / Golden image
Managing Active Directory infrastructure including Group policies / DNS / DHCP / Antivirus including remote site AD domain controllers.
Managing Public and Private PKI infrastructure (CA)
Involvement in Vulnerability assessment and mitigation.
Management of FileServers/DFS and Print servers.
Involved in Physical infrastructure firmware upgrade.
Involved in removal of legacy infrastructure like outdated OS or Hardware.
Working in planning of Cloud Migration
Involved in daily meetings to address daily issues and further planning.
Involved in Weekly and monthly review meetings with customer.
People management of L1/L2/L3
Involved in Root cause analysis & Problem management
Migration P2V & V2V on VMware & Microsoft Environment
Involved in Reporting activity as per the customer and managers’ requirements.
Present change in CAB meeting for scheduled Changes - for customer approval
Involved with Security Team related the Vulnerability Mgmt.
Involved in Hiring / Releasing process including interviews.
Customer US – [Manufacturers] – Offshore (Noida, India) from Feb 2022 to May 2023
Description:Operation Management of Data Centre including DR
Duration:Since Feb 2022 to May 2023
Role Played:Sr. Consultant / VMware & Wintel Expert of Offshore Team Lead
Customer UK – (Canopius [Re-Insurance]) – Offshore (Greater Noida, India) from 2016 to 2022
Description:Operation Management of Data Centre including DR
Duration:Since Apr 2016 to Feb 2022
Role Played:Sr. Consultant / VMware & Wintel Expert of Offshore Team Lead
Customer UK – (Canopius [Re-Insurance]) – Onsite (London, UK) from Dec 2019 to June 2020
Description:Migration of production applications (Infrastructure Lead)
Duration:from Dec 2019 to June 2020
Role Played:IT Infrastructure & VMware/Windows SME
Skills & Project Detail:
IT Infrastructure lead and worked with App/DBA team to support in Application migration
Involved in daily technical discussions and hurdles meetings with Customer as an Infra Lead for Application migration related challenges and issues.
Involved in Data migration and cutover activities as part of migration
Created 100+ virtual machines (Linux and Windows) on VMware cluster for migration.
Involve in Reporting activity as per the customer and manager requirement
APCFMS (Financial Management System), Govt. of Andhra Pradesh Financial Department, Hyderabad
Description:Setting up & Management of Data Centre, DR and Near DR (3-Way DR)
Duration:from May 2013 to Apr 2016
Role Played:Specialist System / Data Center Lead
Skills & Project Detail:
Setting up the Datacenter with physical and logically including all Hardware
Implementation & Management of Backup Software HP Data Protector 10.0
Project Management and Administration of BMC Remedy Tool (ITSM), BMC Monitoring Tools (Server & Network) including define the processes, Threshold and SLA for CFMS Project
Management to Setting up the Helpdesk and Help Desk Team Management
Implementation & Management of VMware ESXi & Windows Hyper-V with Cluster
Implementation & Management of Antivirus Trend Micro Security Suite (OfficeScan Antivirus, Control Manager, Web Security, Mail Security).
Domain Administration (AD, DNS, DHCP, WSUS), OS Admin (Windows, Linux, VMware, Windows)
Administration of Mission Critical Server Like HP Superdome2, iLO Management, HP 3PAR Storage
Migration P2V & V2V on VMware & Microsoft Environment.
Baseline IT Infra Setup for SAP Implementation, DSC Limited, Gurgaon
Description:Implement and setting up the baseline infrastructure for SAP
Duration:From Mar 2007 to Aug 2007
Role Played:Dy. Manager IT
Skills & Project Detail:
Windows Domain Implementation (Active Directory, Group Policy, DHCP, DNS).
Centerline Windows client patch management via Microsoft WSUS Server
Implementation of Network, VPN, Wi-Fi Devices, Fileserver and Network Printing
TrendMicro Antivirus Deployment & Administration
Implementation of End-user sites with Centralize Connectivity with VPN, Network LAN, Wi-Fi
COMPUTER/SOFTWARE SKILLS
Virtualization & Cluster:VMware vSphere ESXi VMware vCenter, Hyper-V Failover & Cloud
Migration:VMware / Microsoft P2V, V2V Convertor
OS (Server/Client): Windows 2022/2019/2016/2012 R2, Linux, HP-Unix, VMWare, Windows 7/10/11
Monitoring & Automation:Solar winds, OpManager, BMC Monitoring (BPPM, Entuity, BBNA, and BBSA)
ITSM:ServiceNow, BMC Remedy 8.0 (ITSM) with SLA Management
Services: Active Directory, DNS, WINS, DHCP, GPO, DFS, WSUS
Antivirus:TrendMicro OfficeScan, MacAfee, Norton, Traps, Cortex XDR
Tools:FileZilla, Surf Control for internet, HP Data Protector 10.2, Brightstor ARC Serve
SAP Application: SAP R/3 ECC 6.0 EHP5, SAP Solution manager, SAP SNC Router
Remote Administration: RSAT tool, BOMGAR Remote Administration, Team Viewer, RDP
Networking:WI-FI, Managed switch, Router/Gateway, Proxy, LAN-VLAN, Windows Scripting
Servers & Storage :Cisco UCS, HP superdome2, HP RX, HP DL, HP 3PAR Storage, IBM, Dell,
Concepts: Virtualization, Network (LAN/WAN/VLAN/VPN), RAID, Computer Architecture,
RDBMS : Oracle 10g, IBM DB2, Sybase, MS SQL with Cluster
Languages & Scripting:PowerShell, Batch file (DOS), VB Script, Java
Disaster & Recovery:3 Way DR on HP 3PAR Storage (DC, NDR, DR)
Cloud: Azure, AWS, Private Cloud, Azure AD
H/W. : Dell VXRail, HP, UCS Blades
PERSONAL DETAILS
Name:Praveen Gupta
Contact Mobile:-
Email-Father’s Name:S.P. Gupta
Sex:Male
Languages Known: English, Hindi
Total IT Exp. (years): Approx. 15+ years