Prasanna Shetty

It takes me a few hours to know and understand any product in the market and if your clients or customer have questions , complaints or even suggestions about your product I would be the best bet . I have expertise even in a major skill which is "Client/customer Retentions". This would help you save your recurring existing business which in turn would help you focus on new acquisition and business. I have in total 20 years experience in customer service , customer care , customer retention which includes 8 years leading such team. My expertise is in giving end to end solutions to all my customers or clients and I believe in giving first time resolution to them where ever it is possible on first attempt. The experience that I have gathered over years range from telecommunication business where I had got an opportunity to work with Motorola and Reliance telecommunications to banking sector where the opportunity was to engage and serve ICICI bank customers. I have also got the privilege to work for french pharmaceutical company " Serdia Pharmaceuticals". I have also worked for india's leading time share company "Mahindra Holidays and Resorts india limited" handling their most important vertical "Customer Retentions" You can trust me as i am here to make your INTENT of serving your customers or clients into REALITY