PRASAD SALPEKAR
ASSISTANT MANAGER | BUSINESS ANALYST
LabCorp
Profile
10 years of experience in delivering positive business outcomes and cutting edge technical solutions for fortune 500 companies
and large enterprises in varied domains including Product delivery, ITSM, Financial Services, TeleMatics, Manufacturing, Media and
Entertainment.
Areas of Expertise
ITSM, Integrations - ServiceNow
Restful WebService / MicroService
Service Oriented architecture
HPALM QC, JIRA, SoapUI, POSTMAN, MS SQL server
Management Studio
Customer lifecycle management
Coaching and Mentoring
Stakeholder expectation management
Relationship building
Work Experience
LABCORP
Assistant Manager | Business Analyst
Nov 2021 - Present
Managing end-to-end delivery of a platform configuration using Clinical trial, Pharmacovigilance application and other Dashboard
products. .
Elicitation of the Product support requirements with ITSM tool - ServiceNow.
Working closely with Product and ServiceNow stakeholders to ensure smooth product support activities.
Managing the Backlog items, prioritised the same as per grooming and changes in requirements.
Working closely with development team and business on release items using Agile - Scrum framework.
Managing the UATs and Production deployment for various study protocols.
Working closely with product team on product roadmaps and planned features.
UST - (US TECHNOLOGY)
Senior Business Analyst
July 2021 - Nov 2021
Managing strategic account relationship with stakeholders.
Providing Vision about the tool, process and capabilities to stakeholders.
Requirement gathering-analysis from functional-technical front for ServiceNow platform.
Converting business use cases into Techno-functional requirements and track the same till closure.
Partnered with the sales team and achieved cross-functional synergy to drive growth across accounts
ATOS - SYNTEL
Consultant - ServiceNow | Team Lead
Jan 2019 - June 2021
People - Delivery Management
Leading a 10 member team to deliver a critical ITSM (ServiceNow) overhaul solution for a major American credit rating agency Moody's.
Managed the conversations through 1:1s and worked with them on their growth plan.
Coaching the the team on good engineering practices.
Drive Agile (Scrum) practices across the organisation.
ServiceNow Consultant | Business Analyst
Analysing the business requirements and passing it over to development team
Providing UAT Demos to stakeholders
Involved in End to End delivery for ServiceNow modules.
Model design for Business logic, workflow, sequence/interaction diagram.
Enhanced and automated ITSM processes to include provisioning of both cloud and on-premise services, seamless
software installation, and active directory integration.
Facilitate Defect triage, Sprint planning, Retrospectives
LTI - LARSEN & TOUBRO INFOTECH
Mar 2013 - Dec 2018
Senior Test Engineer (June 2016 - Dec 2018)
Led a team of 7 engineers to validate 150+ APIs of 4 critical applications for one of the largest automobile
manufacturers
End-to-End validation for Connected products Services Devision in Telematics Domain
Primary point of contact with the key client stakeholders
Delivered high quality web services that support hardware systems in various automobile platforms
Validated end-to-end product features on IoT platform
Worked with the Sales team to drive account expansion
Test Engineer (Mar 2013 - May 2016)
Enabled a leading Media & Entertainment company to schedule, track, and report media programs on their network
through high quality product integrations.
Improved Project Management lifecycle of a major American Bank across multiple banking modules.
Contributed to existing selenium automation tests written in python
Academic History
Contact Information
St. Vincent Pallotti College of Engineering and
Technology - Nagpur University
Mobile: -
Email:-LinkedIn: https://www.linkedin.com/in/prasadsalpekar/
Bachelor of Engineering in Information Technology |
Class of 2012
Certifications
Certified Scrum Product Owner
ServiceNow: Certified System Administrator
Certified Scrum Master
ISTQB Foundation Level
CP-BAT Certified Practitioner's Basic Agile Tester
NCFM – Financial Market Beginners Module
