Prame Rose Cato

PRAME ROSE CATO Virtual Assistant -- Hi, Prame here - your soon to be Virtual Assistant. I help Wellness Professionals by providing streamline processes to organize their daily activities. Check my portfolio on my site VA Optimum Prame SKILLS Customer Service both calls and emails Email Management Chat support Data Entry WORK EXPERIENCE Customer Support February 2016 to present Handles customer’s queries via calls and email Process orders and extract data to send Back order reports everyday Provides credit to customers received damaged units and incorrectly charged on their account. Supported end users with fixing their email issues and assisted in performing troubleshooting with their internet issues Did customer profiling Order processing via SAP and MODS Customer Profiling Processing of payments Photo and Video Editing Associate May 2015 - February 2016 booked shipments for clients and checked booking summaries to ensure complete and timely deliveries