PRAME ROSE CATO
Virtual Assistant
--
Hi, Prame here - your soon to
be Virtual Assistant.
I help Wellness Professionals
by providing streamline
processes to organize their
daily activities.
Check my portfolio on my site
VA Optimum Prame
SKILLS
Customer Service both
calls and emails
Email Management
Chat support
Data Entry
WORK EXPERIENCE
Customer Support
February 2016 to present
Handles customer’s queries via
calls and email
Process orders and extract
data to send Back order reports
everyday
Provides credit to customers
received damaged units and
incorrectly charged on their
account.
Supported end users with fixing
their email issues and assisted
in performing troubleshooting
with their internet issues
Did customer profiling
Order processing via SAP
and MODS
Customer Profiling
Processing of payments
Photo and Video Editing
Associate
May 2015 - February 2016
booked shipments for clients and
checked booking summaries to
ensure complete and timely
deliveries
