Prakash Shelton

 Email ID - Mobile - Prakash Shelton V. SummaryAround 6 years of experience as Housekeeping Supervisor, Assistant in Front office, guest reservation, generating cash, credit card and managerial reports, Ledger maintenance, forecasting inter-office information, linen maintenance, Travel desk maintenance, party arrangements and interior decorations. Around 10 years of experience social service administration by joining in a Christian Organisation, which is purely meant for the educational prospectus to the poor children. Fluency in moving with down-trodden beings for their educational purposes. As a Project ▪ Monitoring the projects by regular visitation Coordinator ▪ Coordinating the centers in their official activities. ▪ Move with the clients and benefactors from abroad ▪ Made duty rosters for the team ▪ Brief daily schedule to field staff ▪ Proper Co-ordination with the team ▪ Coordinate with superiors’ conference, group & VIP arrivals ▪ Handle emergencies while seniors not around ▪ Handle beneficiaries’ problems in a positive manner ▪ Periodical Completion Reports to the concern projects on dates ▪ Making New proposals for the coming venture ▪ Periodical visitation to the project centers for evaluation. As an Hotelier ▪ Prepare Monthly occupancy forecast ▪ Handle block bookings ▪ Co-Ordinate with Tour operators and Event Managers ▪ Made duty rosters for the team ▪ Brief daily schedule ▪ Proper Co-ordination with the team ▪ Co-ordinate with other faculties while conference, group & VIP arrivals ▪ Handle emergencies at night or while seniors not around ▪ Handle Guest’s problems in a positive manner ▪ Handle Guest’s calls and desires. Educational Qualification B.A. (English Literature) from Manonmaniam Sundaranar University Tirunelveli, Tamilnadu, India M.A. (English Literature) from Manonmaniam Sundaranar University Tirunelveli, Tamilnadu, India B.Ed. English, from Tamil Nadu Government & Certifications ▪ Diploma in Software Package (Strategy 52) ▪ Front Office Book Keeping and House Keeping from Food Craft Institute, Trichy, Tamilnadu. ▪ Type Writing in Higher Level ▪ Certification in the participation of Dynamic Development Course for 20 days (for Social Works) organized by CARITAS, India ▪ Certification on CBR (Community Based Rehabilitation) Skill Summary Approach situations with an open mind and creative outlook Multi task oriented and creatively versatile Utilize outside sources to develop refreshing new ideas Ability to identify/define problems and implement results Team player with the ability to work independently Proficient in MS Word, Excel, Power point, Windows 98 and Office 2007 Practical Experience in Copy Writing, Typing, Translating and Data Entry Professional Worked as a Deputy Housekeeper in Melange, Bangalore Experience for Ten months in 2004 Worked as an Housekeeping Supervisor in The Trident Chennai, an associate of Oberoi Group of Hotels from Nov 1999 – Oct 2003. Worked as an Assistant Facilitator in Aryaas Group of Hotels, Tirunelveli from Aug 1997 – Oct 1999, India Worked as a Coordinator cum Account In charge in Christian Foundation for Children and Aging (CFCA), Palay from Nov 2004 to 2007. Worked as a Project In-charge in CFCA, Vellore, India from 2007 to 2010. Working as a Program Coordinator for Funding projects and Social Action Commission in the Congregation of the Brothers of the Sacred Heart, India. MAJOR ASSIGNMENTS OrganizationBrothers of the Sacred Heart of Jesus, India DesignationProgram Coordinator Job DurationDecember 2010 – till dates Responsibilities are Monitoring the Social Action Centers of fourteen Consolidating the Centers’ Report in periodical Taking more responsibilities in Communications Quarterly visitation to all the centers for Evaluation Regular communications with funding agencies Touch with centers’ coordinators for regular updates Reporting to the superior General on every month Organize seminars and orientations as per the action plan. MAJOR ASSIGNMENTS OrganizationChristian Foundation for Children and Aging (CFCA) DesignationCommunications, Mothers Group Coordinator cum Project In-charge Job DurationAugust 2004 – Nov 2010 Responsibilities are Supervising the 24 zonal offices surrounding at Vellore project Total in-charge of taking care for Communications Moving and monitored with 135 Mothers’ groups at CFCA Conducting meetings for the Children and Mothers in periodical periods. Made Counseling for the needy ones for various aspects. In-charge of communicating letters of sponsored children and officials to head quarters in Kansas Have a good and kind relationship with the sponsored children and their parents. Good touch with their family and their atmosphere in proper intervals. House visit show their family status as well as to interfere their personal harms. Greatest satisfaction is to formulate the children to develop their knowledge in language. Fetch more ideas and clarifications from the skill of letters from the sponsors in abroad Proficient in handling the mind of poor children and their parents with the loving instinct OrganizationMelange Resorts, Bangalore DesignationDeputy Housekeeper Job DurationNov 2003 to July 2004 Responsibilities as a Deputy Housekeeper In-charge of the whole housekeeping department Daily briefing to the floor supervisors Should have nice communication with other faculty’s head Daily report to Executive Housekeeper Have an eye with the guests like VIP and Regular guests Responsible for all faculties when the absence of Exe. Housekeeper Perform consistently under stress and other rigid time restraint Eager to learn, develop and improve the faculty and staffs Organization‘The Trident’ Chennai, associates of Oberoi Designation Housekeeping Supervisor Job Duration Nov 1999 – Oct 2003 The Oberoi Group founded in 1934, the activities of the group include airline catering, management of restaurants and airport bars, delicatessen products, travel and tour services, car rental, project management, and corporate air charters. Responsibilities as a Housekeeping Supervisor Housekeeping assistant to revert guest facility as per checklist In-house and guest linen maintenance Daily briefing to floor coordinators Known for arrangements and interior decorations for seminars and conference halls Guest’s calls and desires Have a look on daily cleaning areas like public area. Co-ordination with the floor co-coordinators OrganizationAryaas, Tirunelveli, India DesignationAssistant Facilitator Job DurationAug 1997 – Oct 1999 Responsibilities as an Assistant In-charge of Guest reservation and allocation of resources Create cash, credit card and managerial reports for the day (3 shifts) Responsible for forecasting inter-office information in emergencies and accidents Travel desk maintenance for tickets reservation and file handling of hotel cabs Headed front office assistants team of strength nine Coordinated with lobby maintenance assistants Improved utilization of resource required for front desk Helped in improving communication between the faculties Responsible for all faculties when takeover night shifts Personal Details Father’s NameVincent Raj G. Date of Birth26/05/1975 Marital StatusMarried (Prakash Shelton V)