Prakash Avhale

Prakash Avhale

$5/hr
Tech Support Executive
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Nasik, Maharashtra, India
Experience:
5 years
 Email:-Mobile: - Objective Seeking a challenging environment that encourages continuous learning and creativity Provides exposure to new ideas and stimulates personal and professional growth. Ambition in life to reach the highest in field I am working and become successful Synopsis Around Three years of experience in the IT industry with experience in Engineering solutions and service delivery operations. Good in Red Hat Enterprise Linux 5 MCP 929 Marks Good in hosting control panels like cpanel/whm, plesk, etc Professional Qualification 1) JCHNP( Jetking Certified Hardware & Networking Professional (Aug 2009) 2) Microsoft Certified Professional 3) Red Hat Certified Engineer Education Class Board/University Class obtained BA Pune University Appeared 2nd Year H.S.C.Nasik board Second class S.C.CNasik board Higher class Technical Skill Set Operating System: Linux RHEL 5, Cent OS 5.0, Windows XP. Protocols:TCP/IP, SMTP, FTP, POP/IMAP, and SNMP. Web Server:Apache, IIS Mail Servers : Sendmail, Exim Mail, Mewebmail (windows) DNS:Bind 9 (Linux) Monitoring Tools: Nagios Control Panels: WHM/cPanel, Plesk, Direct Admin (Average) Experience Summary Current Experience: ------------------------- JasMax Technology Pvt. Ltd. Nashik. Designation: Technical Support Engineer & Supervisor Period:April 2012 to February 2015 Job Profile: Technical support: Providing technical support for clients and solve issues related with servers, control panels, websites, emails and many more. Troubleshooting Problems: Problems related to web service such as apache, mysql, FTP, Bind, Exim, imap/POP etc.. Installations: Installing php modules, apche modules, mysql modules using easyapache, installing zendoptimizer, installing csf and apf firewall, installing Chkroot kit, logwatchd, ffmpg, ffmpg-php, mplayer & mencoder, installing AMR(for 3gp converter) flvtool, lame, Server Monitoring: Proactively monitored and administered production and development servers remotely. Log Monitoring: Monitoring system logs and bandwidth usage and act as per the system load to minimize the server load and maintain the server with 99.99% uptime. Ticket Boards: familiar with operating of ticket boards like kayako, also handled customized ticket board. Designed proper backup strategies. Update and interact with the clients & give suggestions to improve performance. Provide 24/7 Live-chat support, instant messaging and e-mail. Built optimized and Linux kernel and mission critical daemons with CPU optimization. Firewalls: Aware of firewall configuration files and able to allow/reject the requests to the server from various ips. Setting up Iptables, APF and CSF based firewall. Reconfigured firewall to block “SYN” flood DDOS attacks. Monitoring Tools: I am familiar with basic observation of various monitoring tools like Nagios. Databases: Mysql queries, database dump and restore, mysql commands. Internet concepts: Used the networking and domain tools commands like DNS stuff, IntoDNS and netstat, ping, traceroute. Acted as per these tools output and provided the satisfactory solutions/assistance to the clients. Website Error Issues: Able to handle website error issues such as (internal Server error, forbidden error) to resolve the issues on Linux Server Control Panel: Good knowledge of cpanel/WHM, Known control panels: directadmin, plesk,ispcp webmin Linux File system Management like ext3, ext2. Check journaling process. Server Migration: Data move between server to server using scp and rsync Previous Experience: ------------------------- eMinds Infotech Pvt. Ltd. Nasik. Designation: Jr. System Administrator Period:Aug 2009 to March 2012 Job Profile: Technical Support: Providing technical support to clients through tickets and chats and resolving issues related with control panels, websites, emails and third party applications. Troubleshooting: Troubleshooting problems related with web services like apache, ftp, mysql, IMAP, POP. Installations: Installation of php, mysql, apache modules through easyapache. Installing ChamAV, installation and configuration of 3rd party applications (Like joomla, wordpress, php-nuke, Ecommers, Eshop utility, Zencart) Server Hardening & Optimization: Installing CSF, APF firewall, installing mod-Security with advance rools, installing chkrootkit, Installing Rootkit hunter, Libsafe installation (Preventing buffer overflow attack) Server Monitoring: Monitor and Administer linux server remotely through nagios. Personal Profile Name : Prakash Annasaheb Avhale Address : Plot No. 34, Madhav Nagar, Manmad – 423104. Date of Birth : 18th April 1989. Sex : Male. Marital Status : Single. Language Known : English, Hindi, Marathi. Hobbies : Internet Surfing, watching movies Email :-Mobile : - Declaration: I Mr. Prakash Avhale hereby declare that the above information provided is true to my knowledge. Place: Nasik Date: 07/07/2015 (Prakash Avhale)
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