Praise Oladunjoye

PRAISE OLADUNJOYE Virtual Assistant Lagos, Nigeria |-| - | LinkedIn Profile | Remote Professional Summary Highly skilled Virtual Assistant with 4+ years of experience delivering exceptional administrative support to executives and entrepreneurs. Proven track record of streamlining processes, managing complex schedules, and increasing productivity by 40%. Proficient in a wide range of digital tools and committed to providing top-notch customer service. Core Competencies       Administrative Support: Calendar management, email correspondence, data entry, travel coordination Project Management: Task prioritization, workflow optimization, deadline adherence Client Relations: Customer service excellence, communication, relationship management Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, CRM Systems (Salesforce, HubSpot), Task Management Tools (Trello, Asana) Software & Tools: Zoom, Slack, QuickBooks, Canva, Adobe Acrobat, DocuSign Soft Skills: Time management, problem-solving, attention to detail, multitasking, confidentiality Professional Experience Virtual Assistant | Crestcom Social | Freelance | California September 2023 – Present  Facilitated weekly training sessions on Zoom, using Google Slides to share presentations, resulting in a 25% increase in team efficiency.  Modernized filing systems using Google Drive and Google Workspace, reducing document retrieval time by 50%.  Cultivated strong client relationships through regular email communication and monthly newsletters sent via Mailchimp, leading to an 80% client retention rate.  Streamlined executive workflows using Asana and Trello, freeing up valuable time for strategic tasks. Administrative Virtual Assistant | Digital Witch Academy | Lagos, Nigeria July 2023 – August 2023  Optimized administrative processes by digitizing records using Google Drive and Evernote, reducing paper usage by 60% and retrieval time by 50%.  Managed client databases using Salesforce, ensuring data accuracy and improving client communication efficiency by 25%.  Assisted in the preparation of financial reports, invoicing, and expense tracking using QuickBooks and Excel, contributing to a 10% reduction in outstanding payments.  Liaised with vendors and suppliers using email and phone, securing favorable terms and reducing operational costs by 15%.  Created presentations and reports using Microsoft PowerPoint and Excel, enhancing the quality and clarity of client deliverables. Personal Assistant | Positions Comms. Ltd | Lagos, Nigeria January 2020 – December 2022  Streamlined admin, 20% faster responses, improved efficiency.  Optimized scheduling, minimizing conflicts and maximizing productivity.  Negotiated cost-saving contracts, resulting in a 15% reduction in operational expenses. Education Bachelor of Science in Actuarial Science | University of Lagos | Nigeria 2024 Certifications  Virtual Assistant Training – Virtual Assistant Academy Additional Information   Languages: English (Fluent) Availability: Remote 2022