Praise Ikhanoba

I’m a results-driven customer service and sales professional with over three years of experience working with U.S.-based campaigns. Over time, I’ve developed strong skills in customer support, lead generation, cold calling, and appointment setting, especially in high-volume environments where consistency and communication are key.

I’m very comfortable with outbound calling and have handled between 500 and 600 calls daily in previous roles. Working at that level has helped me build confidence, think quickly, and keep conversations natural without sounding scripted. I know how to grab attention, build rapport within seconds, and guide prospects toward a decision while still making them feel heard and respected.

In addition to sales, I have solid experience in customer support, where I’ve handled inbound inquiries, resolved issues, and ensured customers have a smooth experience from start to finish. I’m skilled at asking the right questions, understanding customer needs, and providing clear and helpful solutions.

I’ve worked with different types of customers, including those who are confused, frustrated, or unsure, and I know how to remain calm, patient, and professional in every situation. My goal is always to leave the customer feeling satisfied and confident in the service they received.

I’m also very comfortable working remotely and using tools like Vicidial, Convoso, Twilio, JustCall, Slack, and other CRM systems. I understand the importance of staying organized, documenting interactions accurately, and maintaining clear communication with team members in a remote environment.

What sets me apart is my consistency and strong work ethic. I take my targets seriously, stay disciplined throughout my shift, and always look for ways to improve my performance. I adapt quickly to new systems, scripts, and campaigns, and I’m open to feedback because I’m focused on growth.

Overall, I’m reliable, easy to work with, and committed to delivering results. I take pride in showing up, doing the work, and making sure every interaction counts.