Praise Ikedi

PRAISE IKEDI Virtual Assistant | Executive Support | Operations, Scheduling & Administrative Support Nigeria (Remote) PROFESSIONAL SUMMARY Detail-oriented Virtual Assistant with strong experience supporting executives and teams through inbox management, calendar coordination, data entry, and operational workflows. Proven ability to manage complex scheduling across time zones, maintain calendar hygiene, and ensure smooth day-to-day operations. Experienced in handling email communication, tracking tasks, and maintaining organized records using Google Workspace and ClickUp. Familiar with billing and invoicing processes, with foundational knowledge of Intuit tools and a strong ability to quickly learn and adapt to new systems. Proactive, tech-savvy, and highly organized, with a focus on efficiency, accuracy, and continuous process improvement in fast-paced remote environments. CORE SKILLS Executive Calendar & Inbox Management Multi-Time-Zone Scheduling & Coordination Email & Customer Communication Data Entry & Record Management Billing Support & Invoice Tracking (Intuit – Basic Knowledge) Google Workspace (Docs, Sheets, Gmail, Calendar) ClickUp (Tasks, SLAs, Intake Processes) Process Documentation & SOPs Stakeholder Communication Calendar Hygiene & Scheduling Rules Follow-ups, Confirmations & Task Tracking Operations & Administrative Support Remote Collaboration PROFESSIONAL EXPERIENCE Virtual Assistant / Operations Support (Remote) — Freelance (Dec 2025 – Present) ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Managed executive inboxes, responding to inquiries, organizing emails, and ensuring timely follow-ups on important messages. Coordinated complex scheduling across multiple time zones, including 1:1 meetings, team calls, and stakeholder sessions. Maintained accurate and well-structured calendars, applying scheduling rules, buffers, and prioritization strategies. Handled data entry tasks with high accuracy, maintaining organized records and up-to-date documentation. Supported billing-related tasks, including tracking invoices, monitoring payments, and maintaining basic financial records. Triaged incoming requests, identifying high-priority or sensitive tasks and escalating when necessary. Used ClickUp to track tasks, manage workflows, and ensure SLA compliance for scheduling and operations requests. Maintained consistent communication with clients and stakeholders, ensuring clarity and professionalism. Documented workflows and contributed to process improvements to increase efficiency and reduce operational bottlenecks. Demonstrated a proactive approach by anticipating needs, following up on pending tasks, and ensuring nothing falls through the cracks. Social Media Manager — Freelance / Womansphere (German) | Remote |Feb 2026 – April 2026 ● ● ● ● ● Managed social media accounts, creating and scheduling engaging content to grow brand visibility in German. Interacted with audiences, responding to messages and comments to improve engagement and trust. Sent at least 100 DMs daily to prospects via Instagram DM and turned at least 40% to buying clients. Supported marketing campaigns with content aligned to brand messaging. Analyzed basic performance metrics to improve content strategy and audience reach. CRM & AI Automation Specialist (Demo Projects) Self-Initiated / Portfolio Work • • • • • • • Built automated workflows using Zapier and Make to connect CRM systems, email platforms, and lead sources. Designed lead capture and nurturing systems, including automated follow-ups and segmentation. Set up CRM pipelines to track customer journeys from lead → conversion → retention Implemented AI-powered automation for tasks such as email responses, data organization, and customer support flows. Created automation systems that reduced manual work and improved response time Developed marketing funnels integrating landing pages, email sequences, and CRM tracking. Organized and maintained clean, structured customer data for improved targeting and reporting. Customer Support / Operations Assistant — Onsite | Adewale Driving School | April 2024 – January 2025 • • • • Served as the primary contact for customer inquiries and support requests. Resolved issues efficiently, maintaining high customer satisfaction. Communicated updates clearly to clients to build trust and retention. ● Supported administrative reporting and documentation processes. Collaborated with team members to improve operational workflows. TOOLS & TECHNOLOGY ClickUp | Google Workspace (Gmail, Docs, Sheets, Calendar, Meet) | Notion | Asana | Zoom | Google Meet | HubSpot (Practice & Mock Environments) | Intuit Tools (Basic Familiarity) AVAILABILITY Open to remote, contract, or full-time Virtual Assistant roles supporting executives and distributed teams.