Praise Boshoke Ikhanoba

Hello! I am Praise Boshoke Ikhanoba, a results-driven and customer-focused professional with over 3 years of experience in customer service, cold calling, lead generation, and sales. I’ve honed my skills as a Cold Caller, Customer Care Representative, Affiliate Marketer, Content Writer, and Sales Development Representative, consistently delivering top-tier results and exceeding expectations. I am passionate about fostering client relationships, overcoming objections, and driving sales.

What I bring to the table is more than just cold calling. I help companies generate leads, nurture relationships, and ultimately drive business growth through effective sales strategies and exceptional communication. I excel at:

• Generating Quality Leads: I specialize in identifying, engaging, and nurturing prospects, ensuring your pipeline is full of promising opportunities.
• Driving Sales & Revenue: Through persuasive calls and personalized communication, I build trust and convert leads into loyal customers.
• Building Relationships: I focus on building long-term relationships, which results in high client retention and repeat business.
• Achieving Targets: With a consistent track record of exceeding quotas and goals, I can contribute to your team’s success by ensuring sales growth.

In my previous roles, I’ve successfully initiated outbound calls to generate leads, boost sales, and drive customer satisfaction. For example, at XYZ Real Estate Group, I increased lead conversions by 15% by effectively communicating property details, pricing, and market trends to prospective buyers.

I specialize in both cold and warm calling, where I nurture leads and build trust. At Digitstem Remote, I utilized cold calling and follow-ups to nurture prospects, leading to improved sales conversion rates. I understand the importance of long-term relationship-building, which is crucial for sustained business success.

I pride myself on excellent phone, email, and chat communication skills. Whether it's through engaging calls or clear email responses, I ensure clients feel valued, informed, and ready to proceed. I have experience providing phone support, handling objections, and delivering persuasive sales pitches.

I don’t just meet targets; I exceed them. I consistently meet call quotas and maintain high customer satisfaction levels, ensuring that each interaction results in a positive outcome. Whether working individually or within a team, I am committed to achieving company goals.

• Successfully generated leads for real estate services through outbound cold calls, which led to a 15% increase in lead conversions.
• Managed a robust CRM database, ensuring consistent follow-ups and engagement with potential clients.
• Worked closely with the sales team to qualify leads, schedule property showings, and communicate market insights.
• Exceeded daily call quotas and maintained high levels of customer satisfaction through friendly, informative communication.

• Educated potential clients on the benefits of products, responding to inquiries via email, phone, and chat.
• Conducted presentations to upsell and successfully increased sales conversion rates.
• Followed up with prospects and nurtured relationships, ensuring engagement and sales growth.
• Implemented feedback into cold-calling techniques, continuously improving engagement and lead conversion.

• Customer Service & Sales Support
• Lead Generation & Nurturing
• Cold & Warm Calling
• Objection Handling & Negotiation
• CRM Systems (Salesforce, HubSpot, etc.)
• Email, Chat, and Phone Support
• Report Generation (Excel, Google Sheets)
• Problem Solving & Critical Thinking

I’m excited about the opportunity to bring my skills in cold calling, lead generation, and customer relationship management to your team. Whether you're looking to boost sales, enhance customer engagement, or expand your client base, I am confident in my ability to deliver measurable results.